Employee Stories
What passengers are saying about TSA
November 8, 2019
Passengers at John F. Kennedy International Airport in Queens, New York say they had a VERY positive experience with several TSA employees. “We recognize the professionalism and outstanding customer service we experienced with TSA officers that…
The Force was with them
October 31, 2019
Passengers and TSA officers alike, cheered as a motorcade from the Austin Police Department escorted two special Make-A-Wish families to Austin-Bergstrom International Airport for their flight to Walt Disney World. Once inside, the families…
Transportation Security Administration provides canines to local southwest law enforcement
October 22, 2019
TSA’s Canine Training Center in San Antonio, Texas, typically prepares dogs for explosives detection and passenger screening duties at airports across the country. However, it is now coordinating with the Department of Homeland Security Canine…
Phoenix officers help kids with disabilities through screening
October 17, 2019
Transportation security officers at Phoenix Sky Harbor Airport (PHX) recently had the opportunity to support a deserving group known as Kids of Courage. Phoenix passenger support officers stepped up and went out of their way to ensure a seamless…
Cincy to DC – War veterans travel on Honor Flight
October 17, 2019
Dozens of American war veterans, including six veterans from World War II, took the trip of a lifetime from the Cincinnati area to our nation’s capital, thanks to the Honor Flight Network. Honor Flight…
TSA partners with airport leaders to remind travelers of REAL ID deadline
October 10, 2019
Many of the country’s top airport leaders converged on the nation’s capital this week to talk public safety and security and take part in an open conversation with TSA Acting Deputy Administrator Patricia Cogswell. At the 2019 Airports…
New TSA award to honor Blogger Bob Burns
October 8, 2019
This year’s TSA Honorary Awards ceremony will have a special feel. TSA will present the first-ever “Blogger Bob” Award, honoring well-known TSA blogger Curtis “Bob” Burns whose sudden death in October 2018 shocked all of us. Starting his…
Big storm doesn’t dampen officers' spirits
October 8, 2019
September 19 started as a typical Texas summer morning at Houston’s George Bush Intercontinental Airport (IAH). A storm was predicted for the area; however, it was nearing the end of the prediction window and not much had happened other than the…
TSA teams with Secret Service at UN General Assembly
October 2, 2019
President Trump and over 130 foreign heads of state attended the 74th United Nations General Assembly in New York City, and TSA played a key role in security. TSA teamed with the U.S. Secret Service in providing operational support. Fifty-…
Charlotte TSO Stops Child Abduction
September 27, 2019
A toddler is back with his mother this week due to a quick-thinking TSA officer and great teamwork between TSA and police departments in Charlotte and Orlando. At approximately 3 p.m. on September 17, Charlotte Douglas International Airport…
Houston Officers Thwart Human Trafficking Attempt
September 26, 2019
Three officers at Houston’s George Bush Intercontinental Airport (IAH) are being credited with saving a minor’s life from human trafficking. Supervisory officer Angeleah Davis received a call from Homeland Security Investigations (HSI) and…
TSA conducts bomb drills along San Francisco Bay
September 24, 2019
TSA explosives experts joined forces to host a two-day bomb exercise in San Francisco with the goal of protecting the Bay Area’s transportation systems. Transportation Security Specialists (TSSs) specializing in explosives from San Francisco, Los…
Officer remembers fallen firefighter as TSA Tampa takes explosives training on 9/11 anniversary
September 20, 2019
TSA officers took part in an annual explosives detection exercise at MacDill Air Force Base in Tampa. This year, the training fell on the 18th anniversary of 9/11. For Officer George Henges, training that day carried special significance.…
Million milestone for TSA Instagram
September 19, 2019
TSA’s Instagram has hit a huge milestone! After just six years, the account this week reached 1 million followers. TSA’s Instagram, which launched in June 2013, takes a tongue-in-cheek approach to guide travelers on their checkpoint…
84-year-old Boston TSA officer calls it a career
September 18, 2019
The official retirement age for anyone born after 1960 is 67. That’s the age when Ed Donga joined TSA as a transportation security officer. After 17 years on the frontline, Donga has decided to call it a career, retiring at the age of 84…
Juneau TSA officer performs Heimlich on choking passenger
September 16, 2019
Juneau International Airport (JNU) Lead Transportation Security Officer Brenda Irizarry jumped into action to come to the aid of a passenger in distress. A passenger came to the checkpoint from the departure lounge and told supervisor…
TSA Bradley International Airport captures state awards; four officers awarded for saving life
September 10, 2019
The Federal Executive Association of Connecticut singled out TSA at Bradley International Airport (BDL) with three special honors during its annual Excellence in Government Awards luncheon.
A group of four TSA officers received the Unsung…
TSA Headquarters Section Chief saves drowning woman
September 5, 2019
A TSA headquarters employee is being hailed a hero after he risked his own life to rescue a woman from drowning during a boating trip in Aruba. Walter Craig, a Section Chief in the Policy, Plans and Engagement (PPE) Cargo Division, was…
Burbank FSD honored with 2019 TSA Trailblazer Award
September 3, 2019
Anita Minaei, federal security director at Bob Hope Airport (BUR) in Burbank, California, was recognized this month with the 2019 TSA Trailblazer Award. Minaei was honored with the award during the annual TSA Women’s Equality Day celebration at…
Celebratory retirement send-off for Dallas Fort Worth K9s
August 29, 2019
After serving TSA and the traveling public for several years, a pair of canines at Dallas Fort Worth International Airport (DFW) are off to spend the rest of their lives in leisure. Ten-year-old Rrall and 9-year-old Woody – both Labrador…