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Employee Stories

Miami-Dade Sheriff’s Deputy Joseph Quintana and K9 Kejsi (Photo courtesy of Miami-Dade Sheriffs)

TSA’s paw-tnership with law enforcement

May 12, 2025

Did you know TSA’s Canine Training Center (CTC) also trains canines deployed by local and state law enforcement teams in our airports and mass transit…

Jennifer Alfonso and daughter, Alyson. at 2015 TSA Take Your Child to Work Day. (Photo courtesy of Jennifer Alfonso)

Born into service, TSA mother and daughter legacy

May 9, 2025

More than two decades ago, Jennifer Alfonso started her aviation career as a flight attendant, traveling across the country from Washington, D.C.’s three major airports. On September 11, 2001, she was in Chicago interviewing for a new position…

Milwaukee Mitchell International Airport TSA Officer Patrice Krukowski and Supervisory Officer Tony Adcock rush to aid a passenger who collapsed at a TSA checkpoint. (TSA MKE photo)

Hawaii-bound passenger suddenly collapses, Milwaukee TSA officers rush to help

May 5, 2025

A young man headed to Hawaii with family members collapsed while going through a security checkpoint at Milwaukee Mitchell International Airport (MKE), but thanks to the quick work of a trio of TSA officers, he got the immediate help he needed.…

Salt Lake City International Airport (Photo by Brett Hoffman)

Kudos Across America – Salt Lake City, Utah

May 2, 2025

Dear Mr. Reyescordova, 

I want to personally thank you for all your help over the last several years. My experience traveling through Salt Lake City International Airport (SLC) was exceptional. It reinstated my faith…

TSA VIPR teams on patrol around the Boston Marathon. (LE/FAMS photo)

TSA, partners provide heightened security at Boston Marathon

April 28, 2025

As Kenyan John Korir on April 21 became the second member of his family to win the Boston Marathon,  members of the TSA family took to the streets around Beantown to make sure the runners and estimated half-million people who came to…

Hamer helps students at Mary Burns Michael Elementary School learn about the importance of teamwork. (CTC photo)

Aw - How come I can’t pet the TSA dog?

April 23, 2025

It’s understandable that the prekindergarten class at San Antonio’s Mary Burns Michael Elementary School wanted to pet the TSA canine at their career day assembly. The dog, named Hamer, was hard to resist.

However, when…

TSA Officers Shane Eremus and Jaylhan Duroseau greet puppy raisers after screening.

Visually Impaired Travelers to gain from paw-sitive experience at TSA New Jersey

April 21, 2025

The TSA team at Newark Liberty International Airport helped screen 135 tail-wagging service puppies in training along with dozens of volunteers during a first-of-its-kind training session. The event was a coordinated effort among TSA, the…

A sneak peek into the future of TSA checkpoint lanes. (RCA graphic)

TSA, DHS open door to next gen airport passenger screening

April 18, 2025

With airport passenger volumes at all-time highs, TSA and the Department of Homeland Security (DHS) are working together behind the scenes to develop the next generation passenger screening technology. The goal is to enhance TSA’s security…

Will Rogers International Airport TSO Patricia Leftwich (OKC photo)

Gut feeling, wellness check saves life of beloved Oklahoma TSA officer

April 16, 2025

Oklahoma TSA Officer Patricia Leftwich – known as Lefty by her fellow officers – credits her supervisor’s above and beyond request for a doctor’s note for saving her life.

After a hip replacement surgery and rehabilitation, Leftwich…

TSA Connecticut partnered with police to conduct a drone training exercise. (Jessica Roy photo)

TSA Connecticut partners with police to conduct drone training exercise

April 15, 2025

The TSA Federal Air Marshal Service (FAMS) in Connecticut partnered with local police and other agencies to conduct an Unmanned Aerial System (UAS) training exercise to distinguish between drones and manned aircraft.

In collaboration with…

(TSA stock image)

Kudos Across America – Orange County, California

April 11, 2025

Editor’s Note: During the past Christmas season, numerous passenger comments were provided about the TSA interactions at John Wayne Airport (SNA) in Orange County, California.  Here are just a few:

FLL fills three 32-gallon cans of prohibited sunscreen every two days. (Photo by Mark Howell)

Sunshine and Sandcastles: Spring Break Visits Florida

April 9, 2025

Sunny skies, gently swaying palm trees, azure blue water – this is a picture filling the heads of some students, their teachers and professors this time of year.

The constant grind of attending classes, doing homework, completing labs,…

TSA officers support a secure airport environment for police bomb squad.

TSA partners with police, US Army on security exercises

April 7, 2025

Colorado Springs Municipal Airport (COS) brought bomb squad training scenarios to the checkpoint, building relationships and opening the door to information sharing between TSA, the U.S. Army and law enforcement. 

TSA Colorado Springs…

An Amtrak train rolls through Manassas, Virginia. (File photo)

Pendulum swings! TSA’s evolution of surface transportation security

April 4, 2025

For more than 23 years, TSA has been best known for its aviation security, but the agency’s pendulum is strongly swinging with the evolution of TSA’s surface transportation efforts. 

“TSA is probably always going to…

TSA stock photo (Image by Illinois Media Team)

Kudos Across America – Chicago

April 2, 2025

To the TSA Management Team

I want to commend Lead TSA Officer Kellie D. Robeson on an exceptional level of service when I went through Chicago O’Hare recently. 

The service I had was a superb experience making…

Canine handler Massiel Brimo with canine Salem

Defying the odds: Massiel Brimo and Salem's journey

March 26, 2025

Richmond International Airport (RIC)-based canine handler Massiel Brimo's journey in the canine program has been anything but easy. 

In January 2024, Brimo and her canine partner Salem, a 2-year-old black Labrador Retriever,…

The MSP team stopped a bottle of brake fluid from getting on a plane.

Give me a break: TSA Minnesota stops passenger from bringing brake fluid on plane

March 24, 2025

A passenger tried to bypass screening by artfully concealing brake fluid in a medical bottle at Minneapolis–Saint Paul International Airport (MSP), but great teamwork by TSA officers put a stop to any thoughts the traveler had of getting…

 (Photo courtesy of city of Idaho Falls)

Kudos Across America – Idaho Falls, Idaho

March 21, 2025

I have flown out of IDA (Idaho Falls Regional Airport) during August, September and December 2024 and have found what I believe is the Absolute BEST TSA team in the country! Granted IDA is a small facility and cannot compare to major metropolitan…

A smiling TSA Lead Officer Joel Fisher provides the great customer service this family needs at SJC. (Jacob Jacinto)

Fear of flying? Dress rehearsal with full TSA checkpoint, flight experience

March 19, 2025

Many people have a fear of flying, so just think what it’s like for people on the autism spectrum and with intellectual disabilities.

A dress rehearsal at California’s San José Mineta International Airport (SJC) put many…

Savannah Hilton Head International Airport LTSO Sergio Carino at the Known Crewmember podium. (TSA Georgia photo)

Georgia TSA officer acts on observations, intoxicated pilot arrested

March 17, 2025

It was 5:50 a.m., an unusual time, and an even more uncommon location, to encounter an intoxicated person, so it wasn’t something Savannah Hilton Head International Airport (SAV) Lead TSA Officer Sergio Carino was necessarily looking for as he…

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