Employee Stories
Employee Spotlight: TSA Officer of the Year Kimberlee Green
January 14, 2021
Prior to becoming a TSA officer, Kimberlee Green from Idaho’s Pocatello Regional Airport (PIH) worked in retail while attending Idaho State University in the culinary arts. In a seemingly unrelated career move, Kim…
TSA stays ahead of the technology curve
January 13, 2021
TSA’s Information Technology (IT) is a busy shop these days, and Russell Roberts and his team are right in the middle of the action. New technologies are constantly emerging. Much of it is designed to enhance…
Kudos Across America – Queens, New York
January 12, 2021
Your employee Ravi is one of the most courteous, professional and thorough TSA Officers I have had the privilege of dealing with. He made getting through security a smooth process and answered all of the questions I had without an ounce of…
O’Hare TSA officers trap tenacious tabby in Terminal Two
January 8, 2021
Imagine you are 3 years old and have finally been adopted and are traveling to your new home. Somehow you were separated from your chaperone and became lost in one of the biggest and busiest airports in the world — Chicago’s O’Hare International…
Uniformed Advisor Program strengthens mission and advances careers
January 7, 2021
The year Cavel Malcolm and Achelet Petit-Homme spent as Uniformed Advisors (UA) fast-tracked their TSA careers and changed their lives. Designed to cultivate career progression and open communication between the…
TSA names its airports of the year
January 7, 2021
Big or small, all airports play a crucial role in protecting the nation’s travelers. TSA honored four airports – two large, two smaller – with the agency’s top honor – 2020 Airport of the Year. Miami…
Kudos Across America – Aberdeen, South Dakota
January 6, 2021
On a recent trip from Aberdeen through Minneapolis-St. Paul to Los Angeles, I discovered that my wallet had slipped out of my pocket while in the waiting room to board in Aberdeen. When I got to Minneapolis, I got hold of [Aberdeen Supervisory…
TSA Surface Operations celebrates first year
January 5, 2021
TSA is best known for keeping the nation’s air travelers safe, but the agency also plays a critical role in protecting the country’s massive surface transportation network. The TSA Modernization Act of 2018…
TSA uses new technology to discover fake IDs at Luis Munoz Marin International Airport in Puerto Rico
January 4, 2021
Using technology developed to make document checking more efficient and effective, officers at Luis Munoz Marin International Airport (SJU) in San Juan, Puerto Rico denied entry to three passengers who presented fake…
Keith Gray Named 2020 TSA Canine Handler of the Year
December 29, 2020
As with many of the TSA Honorary Award winners, when you review their accomplishments you wonder if they ever sleep. That’s the case with the TSA 2020 National Honorary Canine Handler of the Year, Indiana Transportation Security Specialist-…
It’s beginning to look a lot like Christmas, Yakutat style
December 23, 2020
If you think this is a story about Santa’s house, you are wrong. That happens to be about 500 miles to the North, as the raven flies. This is about how officers that live and work in the remote Alaskan town of Yakutat brought their community…
LA surface inspector named TSA’s best
December 21, 2020
For the last 10 years, John Houck has served TSA in a job not many people talk about. Houck is a surface transportation security inspector, or TSI. TSA has over 200 TSIs to conduct surface transportation…
TSA plays key role in battling cyber, insider threats in Gulf
December 21, 2020
TSA is on the frontlines battling cybersecurity and insider threats. TSA partnered with the U.S. Coast Guard and the Gulf of Mexico Area Maritime Security Committee to bring together oil and gas companies in the…
Employee Spotlight: Human Resources Specialist Ahasuerus Hope
December 15, 2020
As Human Resources Specialist for San Antonio International Airport (SAT) and seven other airports in the area, Ahasuerus Hope resolves difficult human capital issues. She provides leadership with guidance, training and…
Coffee break ends abruptly as Orlando TSA officer saves passenger’s life
December 14, 2020
It wasn’t the kind of coffee break TSA Officer Kenneth Ordenana anticipated. “It’s around 5:30 a.m. at Orlando International Airport (MCO), and I’m drinking coffee on my break,” said Ordenana, “when the airport…
Kudos Across America – Boston, headquarters
December 10, 2020
Mr. Pekoske, I am writing to praise several TSA employees who went the distance to help me.
Administrator Pekoske one-on-one with aviation leader
December 10, 2020
The line of communication between TSA and one of its top aviation partners was on full display during the American Association of Airport Executives (AAAE) 20th annual Aviation Security Summit this week. A one-on-one interview between…
TSA partnership with Secret Service advances security, cultivates unity
December 4, 2020
TSA frontline officers are subject matter experts when it comes to screening airline passengers, so it’s not surprising the U.S. Secret Service turned to TSA to help screen attendees at dozens of high-level political…
Atlantic City transportation security team brightens holidays for locals in need
December 4, 2020
The transportation security team at Atlantic City International Airport made the holiday season special for the Atlantic City Rescue Mission. They donated blankets, comfort care packets and 10,000 pairs of socks to help community members…
Employee Spotlight: Marina Blanciforte
December 3, 2020
Marina Blanciforte has a difficult job – some may even say it’s one of the most unenviable jobs at TSA. As the Customer Service and Quality Improvement Manager (CSQIM) for Boston Logan International Airport (BOS), Blanciforte owns customer…