Employee Stories
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Newark officer jumps over conveyor belt, helps infant in distress
December 23, 2021
When Newark Liberty International (EWR) new hire Cecilia Morales heard people screaming for help, she knew if she didn’t act quickly the outcome was going to be grim. A young mother picked up her two-month old son from his car carrier…
Kudos Across America – Birmingham, Alabama
December 20, 2021
Today was by far the best experience I have had going through the screening. Usually, with the number of people passing through, we are often herded from one point to the other. However, for me, today [at Birmingham-Shuttlesworth International…
Kudos Across America - Nashville, Tennessee
December 16, 2021
I am writing to let you know of the extreme kindness shown to my wife and me on a recent trip through the Nashville airport. The TSA officer to whom I am referring is Loretta Brown [Nashville International Airport Supervisory Officer]. Officer…
TSA intelligence specialist has intel on who’s naughty and who’s nice
December 16, 2021
A dapper dresser, TSA Intelligence Operations Specialist James K. Brown turns heads when dressed in his most recognizable suit. Not many men can pull off red, but Brown does it convincingly. Add an authentic yak-haired beard and the…
Utah TSA officer prevents tragedy
December 15, 2021
“It all happened so fast that it took a minute to realize what happened,” said Supervisory TSA Officer (STSO) Angel Stephensen as she recalled the lunchtime incident. Four Salt Lake City International Airport TSA officers were in the…
TSA, CBP closely partner to boost surface transportation security
December 15, 2021
TSA’s partnership with another well-known Department of Homeland Security (DHS) component is alive and well. The close surface transportation partnership with Customs and Border Protection (CBP) was on full display…
What people are saying about TSA
December 14, 2021
Casper, Wyoming A Casper, Wyoming passenger said “I have never had a more pleasant experience going through an airport [Casper/Natrona County International Airport] and I just had to send an email saying this.” …
Alert Florida TSA officer stops imposter at checkpoint entrance
December 14, 2021
Working at the travel document checking podium, Fort Lauderdale-Hollywood International Airport (FLL) TSA Officer Kacian Jackson examined a traveler’s driver’s license and boarding pass. The documents checked out, but a red flag went up in…
Kudos Across America – Raleigh-Durham, North Carolina
December 8, 2021
I just wanted to take the opportunity to give a huge thank you to Ms. Ross [TSA Officer Hazel Ross] and the other TSA team members who assisted me with my husband. It seemed like everything that could go wrong did, but she was definitely a…
Kudos Across America - Philadelphia
December 3, 2021
Greetings, TSA Leaders,
An Extra Good Catch in Upstate New York
December 2, 2021
It was a busy afternoon at Buffalo Niagara International Airport (BUF) as TSO Spilios Kiamos operated the X-ray in August. Everything looked fine until the next bag showed on the screen. His heart skipped a beat.
Employee Spotlight: Rose Richardson and Michelle Thomassen
November 30, 2021
Editor’s note: TSA celebrates National Native American Heritage Month to recognize the achievements and contributions of American Indian and Alaska Native champions who have inspired others to achieve success.…
TSA officers in Orlando recognized for dedication, service
November 24, 2021
TSA officers and other frontline workers were recognized with a standing ovation at this year’s Global Business Travel Association’s (GBTA) Convention in Orlando, Florida. The event, which is an annual…
South Carolina governor proclaims TSA Appreciation Day
November 23, 2021
TSA’s 20th anniversary was a special day in more ways than one in South Carolina. In addition to commemorating the agency’s milestone birthday, South Carolina Governor Henry McMaster issued an official proclamation,…
Florida TSA inspector heroically pulls driver from burning semi
November 22, 2021
A TSA surface inspector put his own life on the line to heroically pull a semi driver from a burning truck on a busy northern Florida highway. Tim Knox was driving with his family on I-10 from Jacksonville to…
A TSA officer’s journey: ‘How a TSA supervisor changed my life’
November 18, 2021
Working for TSA offers many growth opportunities. For Cyrena Silvera, it is no exception. Prior to TSA, Silvera was considered a “renaissance woman.” She worked several jobs for short periods from retail to moving furniture,…
Remembering our past, securing our future
November 18, 2021
On November 19, TSA will celebrate its 20th anniversary. To recognize this milestone, we asked TSA employees to share their memories from the past 20 years. As an immediate result of 9/11, my twenty-year…
This Day in TSA History: November 19, 2001
November 18, 2021
This Day in TSA History: November 19, 2001 The Aviation and Transportation Security Act and the birth of TSA. On this day, November 19, 2001, former President George W. Bush signed the Aviation and…
Remembering our past, securing our future
November 17, 2021
On November 19, TSA will celebrate its 20th anniversary. To recognize this milestone, we asked TSA employees to share their memories from the past 20 years. I remember 20 years ago; I was in…
Remembering our past, securing our future
November 16, 2021
On November 19, TSA will celebrate its 20th anniversary. To recognize this milestone, we asked TSA employees to share their memories from the past 20 years. On a warm night in August…