Employee Stories
Employee Spotlight: Robin January
August 10, 2021
Robin January was a college student, a single mother to a young daughter diagnosed with a serious medical condition and a full-time Hartsfield-Jackson Atlanta International Airport (ATL) TSO in 2002. Stressors? She had…
TSA partnerships flourish in Houston
August 5, 2021
TSA’s effort to promote security partnerships across our nation’s surface transportation systems took another big step forward during a trip to Houston. Mel Carraway, the agency’s Region 4 security…
What people are saying about TSA - August 4, 2021
August 4, 2021
Atlanta, Georgia “While going through the security, a TSA officer at the beginning was explaining everything we needed to take out of our bags, who needs to take their shoes off, etc., and was just very helpful.”
TSA officer aids crash victims
July 30, 2021
While on her way to work in the early morning hours of July 14, shortly after pulling out of her neighborhood, Philadelphia International Airport (PHL) TSA Officer Karisa Ingemi noticed a vehicle on the opposite side of the road. The vehicle was…
TSA Detroit supports local shelter for young women
July 29, 2021
On and off the clock, TSA employees continue to serve those around them. TSA’s Diversity and Inclusion and Women Empowering Women (WEW) group at Detroit Metropolitan Wayne County Airport (DTW) hosts volunteer events and…
Pennsylvania TSO credits experience, critical thinking skills in aiding a child in distress
July 26, 2021
Middletown, Pennsylvania’s Harrisburg International Airport (MDT) TSA Supervisory Officer Nikki Paul was standing curbside one afternoon when she was waived over by a driver seeking assistance with an escalating…
Lead TSA Officer at JFK returns diamond lost at checkpoint
July 26, 2021
The Durranis were ticketed to fly out of John F. Kennedy International Airport (JFK) for their pandemic-delayed honeymoon to Guam and after passing through the checkpoint, the Flushing, New York couple decided some…
Atlanta TSA supervisors conduct wellness check, help save a life
July 15, 2021
For Hartsfield-Jackson Atlanta International Airport (ATL) Supervisory TSA Officers Nancy Rene, Brendan Parker and Clyde Brown, care for their people took a serious turn when a reliable officer didn’t show up for his…
Kudos Across America – Atlanta
July 14, 2021
All the TSA officers we encountered [at Hartsfield-Jackson Atlanta International Airport] were so helpful and pleasant. Yvonne Adams is an officer I would like to give special acknowledgment to.
Kudos Across America – Houston
July 8, 2021
Hi there! My teenager and I flew to back Boston after visiting family in Houston. Our return trip from George Bush [Intercontinental Airport] included an extra passenger: our new 13-week old puppy we picked up while in Houston.
Boston TSA officers reunite WWII veteran with long-lost POW ID
July 8, 2021
TSA employees continue to go above and beyond, showing their commitment to the traveling public. TSA Officers Adam Freiband and Gregory Kitterle are prime examples. While sorting through some unclaimed IDs and licenses that were about to…
TSA officers in Des Moines stop overheated laptop from flying
July 8, 2021
A laptop flagged for additional screening in a checked bag at Iowa’s Des Moines International Airport came out negative on an explosive trace detection (ETD) swab, but TSA Officer Mike Amberg and his colleagues were…
A TSA canine’s work is never done
July 7, 2021
Over 1,000 canine teams are in action at TSA, and their work is never done. Andrew Hotinger, one of the agency’s headquarters canine coordinators and National Explosives Detection Canine Team Program social…
Phoenix TSA officer rushes into burning home, rescues family dog
June 29, 2021
TSA Officer Vanessa Wieser was on her way home from work when she suddenly saw a plume of smoke in her Mesa, Arizona, neighborhood. “My mother was a wildland fire dispatcher for 39 years with the U.S. Forest…
Syracuse TSA officer helps reunite missing child with family
June 28, 2021
A 10-year-old missing child is back home with her family, thanks to a New York TSA officer. During a late evening drive home from work, Scotti Clark, a lead TSA officer at Syracuse Hancock International Airport (SYR), happened to spot a…
Artfully and well concealed fiberglass knife detected, uncovered
June 23, 2021
Identifying prohibited items while performing X-ray duties is what TSA officers train long and hard to do. When you add an artfully and well concealed fiberglass knife to the mix, practice and preparation pay off.…
Kudos Across America – Denver
June 22, 2021
As a frequent flyer (up until COVID), I have always respected the work of the TSA agents.
Kudos Across America – Des Moines, Iowa
June 15, 2021
During my recent trip to Iowa from Washington, D.C., I had the opportunity to fly out of Des Moines International Airport and process through their TSA station. My experience with the TSA team at the Des Moines Airport…
Strides made, challenges ahead to further enhance diverse TSA workplace
June 14, 2021
To coin a well-known phrase, “We’ve come a long way.” However, TSA leaders acknowledge their effort to build a diverse and inclusive workforce at all levels of the agency is still a work in progress. Over the…
TSA races into action for Indy 500
June 11, 2021
The event known as “The Greatest Spectacle in Racing” was back with the largest crowd for a single event since the start of the COVID-19 pandemic, and TSA was there! With COVID-19 restrictions slightly loosened…