Employee Stories
Award-winning Madrid TV travel show spotlights San Francisco TSA inspector
June 9, 2021
San Francisco is known for the Golden Gate Bridge, Alcatraz, Fisherman’s Wharf, the bay, cable cars, and now TSA Inspector Eduardo Santos. Madrileños por el mundo, an award-winning television travel show on…
Employee Spotlight: Provincetown Municipal Airport STSO Philip Mackay
June 8, 2021
Humorous true story– the checkpoint introduction The response from a passenger in a wheelchair to the discovery of a small bottle of water in her carry-on became so loud and unreasonable she…
Off-duty Florida TSA officers act selflessly, assist strangers at accident scene
June 7, 2021
Fort Lauderdale-Hollywood International Airport (FLL) TSA Officers Jose Monsanto and Santiago Lazo are being praised for assisting traffic accident victims on a busy Broward County highway in southeastern Florida.…
New York TSA officer catches boy thrown from roof during fire
June 7, 2021
Greater Binghamton Airport TSA Officer Patrick Cronk and his daughter were waiting to catch a morning bus in Endicott, New York, when he heard a loud popping sound followed by breaking glass. Cronk told his…
Washington officer averts dangerous situation at checkpoint
June 7, 2021
“I didn’t know he [TSA Officer Benjamin Blue] could move like that. I don’t think I have ever seen him move that fast,” recalled Spokane International Airport (GEG) Supervisory TSA Officer Daniel Hutchinson.…
Nashville TSA officer, police officer team up to revive passenger
June 2, 2021
The morning seemed routine as Christopher Baltimore returned from his break to head back to the checkpoint. As the Nashville International Airport (BNA) TSA officer came around the corner of Allegiant Air’s ticket…
Remembering those who gave so much
June 1, 2021
On Memorial Day weekend, many families gathered, had cookouts, stayed home and just enjoyed the company of those closest to them. For those who served this country, are serving, or plan to serve, Memorial Day has a…
TSA senior leaders travel out west to visit surface training facility
May 28, 2021
Three top senior leaders from TSA headquarters got an up close, personal look at the agency’s surface transportation side of the house during a visit to Pueblo, Colorado. That’s where TSA’s Surface Transportation…
TSA prepared for summer travel surge at nation’s airports
May 27, 2021
The Memorial Day weekend is upon us – the unofficial start of the summer travel season. Just in time, our nation’s airports are seeing a big resurgence in travelers. During the month of May, TSA officers have…
Zooming your kids into the work day
May 26, 2021
An exploding volcano usually isn’t a good thing, but if you participated in the 2021 Boston Logan International Airport’s (BOS) virtual Take Our Kids to Work Days, it was awesome! Now in its 28th year, the…
Kudos Across America – Deep in the Heart of Texas
May 20, 2021
Austin-Bergstrom International Airport, Austin, Texas …
Want to Share Our Stories? Here’s How!
May 19, 2021
TSA has a lot of great stories to tell, and you can play a key role in sharing these stories, many of which spotlight our employees across the agency. TSA’s Strategic Communications and Public Affairs (SCPA)…
Kudos Across America – Ft. Myers, Florida
May 14, 2021
I would like to take a moment to express my sincere gratitude for an experience that my family encountered at your airport [Southwest Florida International Airport, RSW].
Eagle eye TSA officer makes two great catches in one day
May 13, 2021
It was all just in a day’s work for TSA Officer Megan Fank of the University of Illinois – Willard Airport (CMI). Her keen detection skills were unexpectedly put to the test when she made not one, but two nice catches…
Employee Spotlight: Deputy Assistant Federal Security Director Rhonda Singh
May 10, 2021
The daily lunch-time line of customers spilling out to the sidewalk and down the block from Foods R Us told you everything you needed to know about the popularity of the authentic Caribbean food served there. …
TSA’s Acting Administrator testifies before House Homeland Security Subcommittee
May 7, 2021
Since the start of the COVID-19 pandemic, TSA has waged a successful battle to keep security, safety and TSA employees in the forefront, and the agency’s partnership with Congress has played a key role in that success…
Helping Hands: TSA Maui helps keep ‘aina clean
May 4, 2021
Editor’s Note: This story spotlights the exceptional work of TSA employees who have volunteered outside of their normal duties and responsibilities to lend a “helping hand” to others. This Helping Hands feature…
Kudos Across America – Denver
May 4, 2021
Navigating air travel as a transgender woman in the U.S. is difficult enough as is. Having your wallet stolen shortly before a flight to visit family after over a year of separation certainly doesn't help. …
Remember the story of the old woman who lived in a shoe?
April 30, 2021
Early on a Saturday at Northwest Florida Beaches International Airport (ECP), a young lady and her father went through TSA screening. Each placed their carry-on and personal items in the inspection tubs, walked through…
Virginia TSA instructor suffers stroke on the job; two instructors to the rescue
April 29, 2021
Phil Paquette, a TSA training instructor at Virginia’s Richmond International Airport (RIC), was in his office preparing for a new hire course when he suddenly became ill. He hesitated to ask for help, but it’s a good…