Employee Stories
What people are saying about TSA - May 2022
June 15, 2022
Sacramento, California A passenger in a TSA PreCheck® line at Sacramento International Airport observed this interaction between a large family and TSA Officer Marcus Perez and made the following comment: “There…
Santa Barbara TSA officers witness accident, stopped to help
June 15, 2022
California’s Santa Barbara Municipal Airport (SBA) TSA Officer Michael Abayon was relaxing in the passenger seat, watching a video on his phone when he heard TSA Officer Max Pineda Echeverria shout from behind the…
TSA Alaska officers make good use of off-duty time
June 14, 2022
During the winter in Nome, Alaska, the sun is only visible for a short amount of time — just over four hours during the winter solstice [December 21]. The sunlight affects everyone a bit differently, but generally when…
TSA’s ‘top dog’ handler
June 13, 2022
Don’t we all want to be the “top dog?” Jessica Montgomery can proudly say she’s TSA’s top dog handler. Montgomery, a new explosive detection canine handler from Louis Armstrong New Orleans International Airport…
Safety culture shift from reactive to proactive produces results
June 9, 2022
What does lowering the speaking volume on Detroit Metropolitan Wayne County Airport’s (DTW) checkpoint have to do with reducing injuries? To get the answer, lace up your comfortable walking shoes and follow…
San Francisco International Airport Honor Flights back in action
June 3, 2022
It’s finally time to take off after a yearlong delay due to the COVID-19 pandemic. Without further ado, Honor Flights are in motion again at San Francisco International Airport (SFO).
Kudos Across America – In a New York minute
June 1, 2022
LaGuardia Airport (LGA) – Queens, New York Supervisory TSA Officer [Calvin] Holmes of the TSA stationed at LaGuardia Airport in New York provided outstanding instruction, direction and…
Kudos Across America - Philadelphia
May 27, 2022
UK transportation leader visits TSA headquarters
May 26, 2022
The U.S. and United Kingdom have a close security relationship, and Administrator David Pekoske took that partnership to the next level by hosting U.K. Secretary of State for Transport The Right Honourable Grant Shapps at…
Good things come in threes?
May 25, 2022
In one day at Austin-Bergstrom International Airport (AUS) in Texas, three TSA officers (TSOs) at three different checkpoints caught three guns, all belonging to three different passengers. Each of the three officers hailed from different home…
Who let the San Francisco canines out?
May 24, 2022
It’s training day in the Bay area. Fifteen canine teams from federal, state and local law enforcement agencies teamed up for a bomb threat detection training at an evacuated school. The
Hurricane Exercise Alpha – Accountability of our people number one priority
May 24, 2022
Exercise Hurricane Alpha — or HURREX Alpha for short — kicked up Gulf of Mexico waters in mid-April, weeks ahead of the June 1 start of the 2022 Atlantic hurricane season. HURREX Alpha wasn’t early. It was right on time, causing mock…
New Jersey TSA officer passes baton to daughter
May 20, 2022
Lead Transportation Security Administration Officer Lori Saimson started her TSA career nearly 20 years ago at New Jersey’s Newark Liberty International Airport. Who knew that for the last five years she would be…
Asian American, Native Hawaiian and Pacific Islander Heritage Month employee spotlight: Jesselle Potter
May 19, 2022
Pakiusap kunin ang lahatsaiyong mga bulsa. Loosely translated, that’s “Please take everything out of your pockets” in Tagalog, the national language of the Philippines. It’s something you might overhear…
Kudos Across America – Arlington, Virginia
May 18, 2022
I am writing to express my gratitude for exceptional customer service by one of your TSA agents [officers]. I am referring to [Ronald Reagan] Washington National Airport Lead TSA Officer Olivia Linzy. My…
What people are saying about TSA - April 2022
May 18, 2022
Norfolk, Virginia I wanted to say that I very much appreciated how well the team did their job! Bravo Zulu [Well done]! Traveling as an amputee has its own set of issues, but your team allowed me to travel with…
What happens after the great catch?
May 18, 2022
What happens after the great catch? Part two: investigation, violations lead to financial consequences Editor’s note: This limited series explores the compliance arm of Security Operations:…
Wheels on the bus go round and round with TSA’s help
May 17, 2022
Chances are you’ve heard the popular childhood song “The Wheels on the Bus [Go Round and Round].” TSA plays a key role in keeping the wheels on our nation’s buses go round and round to protect school children…
Team USA meets Team TSA at Dulles
May 16, 2022
Officers at Washington Dulles International Airport (IAD) had the opportunity to see hundreds of U.S. Olympians up close. About 280 American athletes from the winter and summer Olympic and Paralympic games came through IAD after…
Kudos Across America – Baltimore
May 13, 2022
On April 27, I approached the TSA Checkpoint at BWI [Baltimore/Washington International Thurgood Marshall] airport. There was a very short wait to have your license, ID and boarding pass ready to present to the TSA officer.