Employee Stories

Clean up picture

Lanai TSA officers give back to community, launch beach cleanup effort

September 10, 2020

For the last six months, COVID-19 turned our world upside down, but TSA officers at Hawaii’s Lanai Airport (LNY) rose above the pandemic to come together as a team to help the local environment.

Supervisory TSA Officer Lemual Schutt felt…

EWR staff picture

TSA manager leads food drive for New Jersey residents impacted by pandemic

September 9, 2020

The COVID-19 pandemic is leading to reduced work hours, lost jobs, and wages down the drain for millions of Americans. When TSA lead manager Bruce Moore learned how the virus was impacting his hometown of North Plainfield, New Jersey, he decided…

STSAC train pic

Raising the bar on protecting surface transportation passengers

September 9, 2020

Protecting the nation’s surface transportation travelers is moving to the next level. TSA is partnering with transportation experts from across the country to strengthen surface transportation security.

“Surface transportation security is…

Two TSA officers at Washington Dulles International Airport

Technology + critical thinking skills = good catch

September 4, 2020

Two TSA officers at Washington Dulles International Airport used screening technology, critical thinking skills and their network resources to detect a replica explosive in checked baggage.

Officer Tim Simmons flagged the bag for further…

EWR wedding dress

Lost and Found bag containing dress makes it to the wedding on time

September 4, 2020

Leaving behind a magazine in the checkpoint bin or forgetting to pack a toothbrush may be an inconvenience, but chances are it won’t ruin your trip. You can always buy what you need at your destination. But forgetting a bag packed with a one-of-a…

Colorado banner

Our team: TSA Colorado

September 2, 2020

The TSA operation in Colorado is home to 14 airports and more than 1,300 TSA employees.

Over 1,100 of those employees work under the iconic white canopies at the Denver International Airport (DEN), which serves as the hub for the state.…

Parking garage Denver

Denver TSO thwarts serial offender

September 1, 2020

On the night of July 23, Denver TSO Martin Martinez was off duty and anxious to get home after a long shift. “It had been a pretty steady, normal day in Denver,” said Martinez.

As he walked to his car in the west garage, he noticed…

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Alaska officers support their communities

August 26, 2020

When many people think of Alaska, they think polar bears and snow – lots of snow. The image of the rugged, self-sustaining individualist and maybe the misty glaciered bays, majestic mountains and legendary howling winds and wolves across the…

Nyxica Blackshear

Las Vegas inspector knows the small details have a big impact

August 24, 2020

Looking at the big picture is what drives Aviation Inspector Nyxica Blackshear.

Avril Gray pic

Kudos Across America – Charleston, South Carolina

August 21, 2020

When passing through security, I emotionally broke down.

My mother had passed away and I was leaving my father behind. They had been married for 46 years. I began crying, almost uncontrollably, and a very nice TSA officer [Avril Gray…

Bethany Pesley

Stranded passenger has a place to sleep

August 21, 2020

Transportation Security Officer assists young soldier in distress after mistakenly arriving in Dothan, AL.

When an Army soldier arrived in Dothan, Alabama on June 25, he was left stranded and confused.

The 18-year-old…

Head shots

Recovered COVID-19 officer’s return to duty and prohibited items discovery

August 20, 2020

Working as a team in checked baggage, TSA officers Danny Marte and Joey Lenard uncovered an artfully concealed AR-15, three magazines and four boxes of ammunition beneath the zipper liner and wedged under the pull handle in a checked bag.

Pete Mack and Tammy Rakoce

Part-time Montana TSA officer brings international security resume to TSA

August 19, 2020

After a thrilling career in security and law enforcement, Peter Mack is now ‘settled down’ as a part-time TSA officer at Montana’s Great Falls International Airport (GTF), but he’s still making a huge impact on our country.

Pete brought a…

TSA Honor Guard picture

TSA Honor Guard pays respects to a fallen hero

August 18, 2020

Milwaukee Honor Guard members, Lead Transportation Security Officer Leeroy Smith (LTSO) and Transportation Security Officers (TSOs) Robin Hirschfeld, Carol Ryback and Brandy

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Boston TSA officer saw something, said something

August 12, 2020

TSA officers are trained to screen airport passengers, bags and cargo for prohibited and dangerous items, but Boston Officer Melvin Castellano took his training to the next level. When Castellano saw something suspicious at Boston Logan…

TSA honors Amtrak police chief

TSA honors Amtrak police chief retiring after 47 years

August 7, 2020

After 47 years in law enforcement, Amtrak Police Chief Neil Trugman is retiring, and TSA paid tribute to him at his retirement ceremony at Union Station in Washington, D.C.

TSA Surface Division Executive Director Scott Gorton…

Denver Transportation Security Officer

Kudos Across America – Denver

August 5, 2020

I had the most awesome people helping me go through security.

K9 checking bag

TSA doing its part to keep waters safe during COVID-19

July 30, 2020

TSA is best known for screening travelers at the nation’s airports, but the agency also carries out a key role in securing all parts of the U.S. transportation network, including our waterways.

While the U.S. Coast Guard is the lead…

TSA Boston Staff picture

Action and Compassion in Boston

July 30, 2020

The last thing any TSA officer wants to hear during a shift is “Call 911!”

That’s exactly what happened on July 14 in the Boston/Logan International Airport (BOS) when a passenger, traveling with his two young daughters, fell to the…

STSO Kenney TSO Claudia Vigliotta

Situational awareness and teamwork at Boston Logan International Airport prevents security breach

July 27, 2020

A Customs and Border Protection (CBP) Officer reacted quickly to stop a man who attempted to get through an exit lane and into the secure area of Boston Logan International Airport.

Transportation Security Officer (TSO) Claudia Vigliotta…