If you consistently do not receive TSA PreCheck®, we're here to assist you. You can reach out to us through X (Twitter @AskTSA), Facebook Messenger (http://www.fb.com/AskTSA), Apple Business Chat or by texting "Travel" to AskTSA (275-872). You can also contact the TSA Contact Center at (866) 289-9673 or fill out an online form.
Please be aware that if you have violated certain federal security regulations, including TSA security regulations, your access to TSA PreCheck® screening will be suspended. The duration of suspension from participation in TSA PreCheck® is related to the seriousness of the violation and/or a repeated history of regulatory violations. Membership suspension can last up to five years for a first time offense or be permanent for egregious incidents or repeat offenses.