TSA’s goal is to provide you with a response within 60 days of receiving the information you provided at enrollment. This may take longer if there was difficulty capturing your fingerprints during enrollment. You can check your status online at any time. After an application is approved, you will receive a phone or email notification.
After notification, your TWIC card should arrive at the address provided during enrollment or at an enrollment center within 10 days. If it is not received within the 10-day period, applicants have 60 days to report non-receipt of the card by visiting the TSA Enrollment website or calling (855) 347-8371 weekdays from 8 a.m. to 10 p.m. ET. Failure to report non-receipt of the card within 60 days will result in a $60 fee to replace the lost card.