STSO Alan Holiman who works at Pangborn Memorial Airport in Wenatchee was called up on to assist a traveler who fell ill during the boarding process.
WENATCHEE, Washington – When a traveler in the boarding area at Pangborn Memorial Airport (EAT) in Wenatchee, Washington, suddenly became ill early Wednesday morning, an airline gate agent knew just who to turn to for assistance.
Travelers were boarding a flight from EAT to Seattle-Tacoma International Airport when the gate agent noticed a male traveler lying on the floor. The man was not responding to any of the boarding instructions, so the gate agent gestured for Transportation Security Administration (TSA) Supervisory Officer (STSO) Alan Holiman to come to the boarding area.
STSO Holiman approached the traveler, noticed he was breathing and attempted to rouse him. The man did not respond. 
During the security screening process, STSO Holiman remembered overhearing the traveler mention that he was wearing a blood glucose monitor. At that point, STSO Holiman became concerned that the traveler could be experiencing a serious medical condition, so he immediately called 911.
While on the phone with the 911 operator, the traveler’s breathing became irregular and appeared to stop. The operator advised STSO Holiman to begin chest compressions. The traveler began to respond and breath normally.
Around the same time, the airport fire department arrived on scene to take over the emergency medical response. TSA officer (TSO) Salvador Quintoriano went to retrieve the AED device in case it was needed while STSO Holiman and Lead TSO Tye Overbey cleared the airport seating area so the paramedics would have a clear path to the traveler.
When the paramedics arrived at the security checkpoint, STSO Roselia Ortiz was prepared to quickly escort them into the sterile area of
“It comes as no surprise to me that when something out of the ordinary happens at an airport, TSA officers are frequently the first people that members of the airport community turn to for assistance. TSOs’ familiarity with operations, their ability to anticipate what may be needed and their leadership skills shine during times of crisis,” said TSA Federal Security Director for Washington Greg Hawko. “I am proud of the job that EAT TSA team did to assist a traveler in need. They are valued members of their community and I thank them for their selfless actions.”
The paramedics administered CPR on the traveler who then became more alert. The traveler was transported to the local hospital for further treatment. TSA has no further information on the condition of the traveler.