TSA PreCheck

Required field =

If you are not receiving TSA PreCheck® on your boarding pass, please verify that your Name, Known Traveler Number and Date of Birth are correct on your reservation. Additionally, please verify that you are traveling on an airline that currently participates in the TSA PreCheck® program.

Is this issue related to not receiving TSA PreCheck® on your boarding pass?

Flight Information

Date of Travel:

Time of Travel:

e.g. 12:00 PM. Enter manually or use drop-down.
* Please note, TSA PreCheck® inquiries are time sensitive - the information you provide must be within 72 hours of your most recent or upcoming flight in order for us to research the issue.

Airline Name:

Flight Number:

Departure Airport:

NOTE: To receive assistance, your flight must be from a U.S. airport. Please choose an airport from the list.

Airline Reservation Confirmation Number:

* This is six alphanumeric characters usually included on your boarding pass and confirmation email.

Please provide a description of your inquiry/comment.

* We will remove special characters like @, #, $, %, &, -, ", ', {, (, [ or > . Please do not use them in your submission.

Passenger Information

First Name:

Middle Name:

* Your full middle name is preferred. If you don't have a middle name, please type NMN.

Last Name:

Date of Birth:

How are you enrolled in TSA PreCheck®:

Other (which program are you enrolled):

Country of Birth

Known Traveler Number:

Email:

Confirm email

Phone:

TSA PreCheck® complaint

Please complete the form below for other concerns regarding TSA PreCheck® (i.e., - TSA PreCheck® lane closures and TSA PreCheck® screening complaints).

Where did this happen?

Date:

Approximate Time:

Enter time in 15-minute intervals (e.g. 1:15 PM, 1:30 PM, 1:45 PM). Enter manually or use drop-down.

Name of TSA employee (if known):

Airline Name:

Flight Number:

Checkpoint/Area of Airport:

Please provide a description of your inquiry/comment.

* We will remove special characters like @, #, $, %, &, -, ", ', {, (, [ or > . Please do not use them in your submission.

Passenger Information

First Name:

Last Name:

Email:

Confirm email

Phone:

* You are not able to submit this form. Please choose an airport from the list except 'Other'.

TSA PreCheck

Flight Information

Passenger Information

other_enrolled_precheck

tsa_precheck_application_program

TSA PreCheck® complaint

Passenger Information