
As a flight attendant for JetBlue, I encounter TSA officers daily, but my recent experience with TSA Officer Sharre Quick was truly exceptional.
During my transition from a flight, an unexpected safety breach occurred in the airport. The situation had the potential to create significant confusion and concern among passengers. However, Officer Quick’s response was swift, professional, and deeply reassuring.
From the moment the alarm was raised, Officer Quick took immediate action to protect passengers and maintain the safety and security of the airport. Her presence was calm yet commanding, which helped alleviate the anxiety of everyone around her, myself included. She was firm and direct in her instructions, ensuring clarity and order during a potentially chaotic moment. Officer Quick not only addressed the situation with precision but also went out of her way to assist me personally. She quickly directed me to a safe and quiet area to wait until the breach was resolved, providing clear information and reassurance throughout the process. Her helpfulness and ability to answer questions calmly made a world of difference.
As someone who is also committed to the safety and wellbeing of passengers, I am deeply grateful to work alongside TSA officers like Officer Quick. She exemplifies the values of integrity, respect, and commitment in every aspect of her work. Her dedication to protecting the traveling public is a reminder of the critical role TSA plays in aviation safety.
The collaboration between TSA and airline crew members is essential for a safe and seamless travel experience. Officer Quick embodies this partnership, demonstrating that TSA officers are not just gatekeepers but true allies in protecting passengers and promoting security. Her actions that day reaffirmed my trust in TSA and reminded me how fortunate we are to have officers like her on the front lines.
Thank you, Officer Quick, for your professionalism, compassion, and unwavering commitment to public safety. It is clear that you genuinely care about the people you serve, and I am honored to work in tandem with someone of your caliber.
By Wayne Carey, Strategic Communications and Public Affairs