Wednesday, January 11, 2023
From left, Buffalo Niagara International Airport Supervisory TSA Officers Julianne Graham, Brian Carroll and Cheryl Moore, TSA Officers Tobias Frederick and Jeff Calkins. Not pictured Lead TSA Officer Sonya Cheatham. (Photo by Michael Carroll)
Good morning,
I was lucky to escape Buffalo, NY (Buffalo Niagara International Airport) during a lull in the lake effect snowstorm this week. The TSA representatives had the most pleasant and real disposition during a time that is challenging for many of us flying.
I am so appreciative of their professionalism and demeanor as I was able to check in quickly and even have a little chuckle in the process, because if you can’t laugh, you may go nuts!
They were all just wonderful.
Elenor Terrell
By Wayne Carey, Strategic Communications & Public Affairs