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Kudos Across America – Boise, Idaho

Tuesday, November 26, 2024
 Boise, Idaho (Image courtesy of Boise Airport)

I would like to take a moment to commend the outstanding experience I had at the TSA at Boise Airport. 

BOI TSOs Mark Warner (left) and Jeffrey Dahlstrom.  (Photo by Dee Dee Krakowski)
BOI TSOs Mark Warner (left) and Jeffrey Dahlstrom. (Photo by Dee Dee Krakowski)

While many travelers often share their frustrations regarding airport security, my experience was refreshingly different. Having traveled through numerous airports, including smaller one terminal locations, I have rarely encountered the level of friendliness and professionalism displayed by the TSA team at Boise. 

Their positive demeanor significantly enhanced my journey. I would like to extend a special thank you to TSA Officers Jeff (Dahlstrom) and  Mark (Warner), whose humor and approachability made the security process enjoyable. Their lightheartedness not only eased the tension of traveling but also left a lasting impression. 

Thank you for fostering such a welcoming environment at Boise Airport. 

Carol Sawaya 

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