Employee Stories
TSA officer discovers stolen firearm in airport employee’s vehicle
April 5, 2023
What started out to be just a typical day at Florida’s Palm Beach International Airport (PBI) became something entirely different for TSA Officer Ryan Perreault. Perreault was walking through the airport parking…
TSA Indiana shares security best practices with aviation officials from the Philippines
April 4, 2023
TSA hosted high-level aviation officials from the Philippines for two weeks of training at Indianapolis International Airport (IND) to share and collaborate on security best practices. The event was part of an…
Kudos Across America – Pittsburgh
March 29, 2023
I am writing to bring to your attention the exceptional assistance I received from TSA Officers Nathan Duda and Deb Merida when I was having difficulty walking to my gate to catch a flight back to Washington from Pittsburgh International Airport…
TSA Tuition Reimbursement Available Through GRAD Program
March 29, 2023
TSA Training & Development offers employees opportunity to earn college degrees through their Government Reimbursement for Academic Degrees or GRAD program. GRAD is a tuition reimbursement program TSA employee can use to earn associate’s,…
Celebrating Women’s History Month: Federal Security Director Nanea Vasta
March 27, 2023
Throughout Federal Security Director Nanea Vasta’s 16-year TSA career, she has learned to embrace life’s journey. “Everyone wants to know what your future plan is, but I gave up on my plan a long time ago,” Vasta said. “Early in my career…
Badge 76016, the Landon legacy
March 22, 2023
Jessica Landon was 4 years old when her dad joined TSA. At that tender age, she had no concept of the horrific events of 9/11 or the solemn oath her dad pledged to uphold back in 2002. Working as a lead station…
Celebrating National Women’s History Month: TSA Special Agent Carrie Hill
March 21, 2023
For 20 years, Carrie Hill dedicated her life to the U.S. Secret Service (USSS). Though the hours were long and often took her far away from home, working for the USSS created opportunities for Hill to explore the world, hone her leadership skills…
Louisiana TSA Program Specialist and family awarded Governor’s Outstanding Leadership in Disabilities Family of the Year
March 21, 2023
When someone is asked whether they prefer the a.m. or the p.m. shift, their answer usually reveals personal character traits and offers insights about when and how they spend their time outside of work. “I’m an a.m. person,” said Michael…
Employee Spotlight: Mamie Kinzig
March 15, 2023
As a college student, Mamie Kinzig’s career path was influenced by a woman excelling in the predominately male field of law enforcement. “Gale Buckner was a decorated Special Agent with the Georgia Bureau of Investigation (GBI), and…
Great Catch: Alabama TSA officers prevent shiv disguised as Sharpie from getting on plane
March 15, 2023
TSA Officer Michael Lombardo was operating the Computed Tomography X-ray at Huntsville International Airport when he observed an image that caught his eye. It turned out to be a Sharpie marker that was actually sharp – razor sharp.
TSA advances aviation security in Asia-Pacific
March 10, 2023
TSA’s effort to further advance transportation security around the world is taking another step forward. Representatives from 29 foreign air carriers and U.S. aircraft operators participated in an Asia-Pacific Regional Industry Summit,…
This Federal Air Marshal Didn’t Let a Fear of Failure Stand in the Way of Her Success
March 9, 2023
As a young adult thinking about her future career, Ashley Rivenburg felt compelled to serve—and it was this feeling that led her to joining the TSA, where she is currently the Supervisory Federal Air Marshal (FAM) of…
Kudos Across America – Salt Lake City, Utah
March 8, 2023
To Whom This May Concern, I want to give a big Thank You (even two years later) to STSO Harley Higgs.
Customer experience experts strike gold
March 7, 2023
Complaining passengers are nothing new for TSA employees. Whether working at the checkpoint or baggage screening, front-line employees make every effort to give passengers a pleasant customer experience. But…
Kudos Across America – Santa Barbara, California
March 2, 2023
I would like to take this opportunity compliment the entire staff at the Santa Barbara Airport and a special shout out to TSA Officer Hermann Fassbind.
Retired TSA canine scratches item off bucket list
March 1, 2023
Former TSA canine TTirado is enjoying the slow days of retirement. His 40-hour work weeks are now consumed with naps and snacks, but he is also keeping busy by digging away at his retirement bucket list.
Five new hires on track thanks to cross-country training collaboration
February 22, 2023
The result of a telephone call two days before Christmas between TSA leadership at opposite ends of the country showed just how agile the agency is. Due to a combination of unexpected employee moves, Vermont’s…
Kudos Across America – Honolulu
February 22, 2023
I would like to give my sincere appreciation for TSA Manager Olivier Jodloman at the Honolulu (Daniel K. Inouye International) Airport. He assisted us when we signed up for TSA Cares for my toddler. He was extremely friendly and helped us…
Behind the scenes at Phoenix Coordination Center for Super Bowl LVII
February 21, 2023
As tens of thousands of rabid football fans flocked to Phoenix for Super Bowl LVII, they saw TSA protecting the public in many ways – at Phoenix Sky Harbor International Airport (PHX) checkpoints, canine patrols at the…
This Isn’t a Threat Image Projection (TIP); Stay Vigilant
February 17, 2023
At Mardi Gras time, you would expect to find images of strings of colored beads, king cake and other trinkets in carry-on luggage at the Louis Armstrong New Orleans International Airport (MSY) checkpoint. But…