Employee Stories

Sacramento International Airport Honor Guard officers. From left, Lead TSA Officer William Ray, TSA Officers Mary Becker and Jamesa Riddick, Supervisory TSA Officer Mary Angel-Hernandez and Lead TSA Officer John Hammell at the recreated security checkpoint. (Photo courtesy of TSA SMF)

California TSA honor guard participates in virtual honor flight, describes privilege

November 10, 2022

Veterans received a hero’s welcome from cheering onlookers as they arrived for their virtual Sacramento to Washington, D.C., honor flight. However, there was a slight change in the standard operating procedure at the “Travel Document Checker” (…

Frank photo

Man with many hats grows TSA partnerships in Wisconsin

November 9, 2022

Frank Pipia is a man with many hats and is known for wearing each hat well – all with the goal to carry out TSA’s mission and enhance the agency’s partnerships in Wisconsin.

Pipia is TSA Wisconsin’s customer support manager, quality…

STSO Sierra photo

Day in the life: supervisory TSA officer, manager

November 8, 2022

TSA’s Strategy says, “TSA’s most important assets are the dedicated professionals securing our nation’s transportation system.”

As leaders in their airports, Sara Sierra, Matthew…

TSA Family photo

TSA Caribbean shows resilience in hurricane recovery

November 7, 2022

On September 29, Puerto Rico’s Luis Muñoz Marín International (SJU) and Rafael Hernandez Marín International (BQN) Airports were set to commemorate the 20th anniversary of TSA security operations there when Hurricane…

Handler Ellis with Doktor photo

Canine Team Creates Lasting Bond With Community

November 3, 2022

We all know not to disturb an on-duty canine, especially when the dog is working at the airport.

TSA’s canine teams constantly train, keeping their skills sharp to best protect the traveling public from possible threats. Their abilities…

Pit crew in action

The Annual Austin Surge

November 2, 2022

Similar to a Formula One (F1) race car speeding into a tight turn on the Austin Circuit of the Americas racetrack, F1 aficionados and international air travelers arrived at…

Southwest Florida International Florida Airport entrance (Photo by EQRoy)

Kudos Across America – Ft. Myers, Florida

November 1, 2022

I was flying with my Dad to Wisconsin for his memorial on Saturday.

These kind TSA agents [Southwest Florida International Airport TSA Officer Andrew Whitehair and Lead TSA Officer Ryan Bacidore] were very gentle when asking if I was OK…

TSA leadership at Miami International Airport honored these officers for their 20 years of service to the agency and the traveling public. (Photo by TSA MIA media team)

Hundreds of TSA employees in Miami celebrate 20 years

October 31, 2022

Nearly one-fourth of TSA’s employees at Miami International Airport (MIA) have been with TSA since its inception. This milestone is a tremendous sign of dedication and commitment to the agency and its mission to protect…

Correa answering question photo

Kudos Across America – Newark, New Jersey

October 27, 2022

I want to make you aware of the extraordinary effort and compassion that was demonstrated by one of your managers at Newark [Liberty] International Airport (EWR) this past week.

softball pic

TSA goes to bat

October 27, 2022

The World Series starts on Friday when the Philadelphia Phillies battle the Houston Astros. You might say TSA had its own World Series when several TSA teams recently took to the diamond for bragging rights during a…

Robins and Deni photo

Dog days at the state fair

October 26, 2022

The dog days of summer may have been over, but TSA was at the center of Dog Days at the Washington State Fair.   

GSP officers photo

TSA officer celebrates one-year anniversary after successful heart transplant

October 25, 2022

TSA Officer Latoya Reid was physically and mentally exhausted. But she also felt on top of the world.

She was finally seeing her hard work payoff. Her dreams of owning a home just became reality.

Greenville-Spartanburg…

Tina no more chemo

TSA Training & Development executive director thrives after stage one breast cancer diagnosis

October 21, 2022

TSA Training and Development Executive Director Tina Cariola is a list maker. Seeing the tasks written on a page gives her a sense of order, focus and control over her responsibilities, and crossing off completed items…

SO team photo

TSA-led operation builds strong relationships, allies in surface transportation security

October 20, 2022

In the minds of American travelers, TSA is often synonymous with airports and aviation security. Most people don’t realize the agency is also responsible for security across the maritime and surface transportation landscape, including security…

luggage sculpture photo

Acts of kindness in Sacramento

October 19, 2022

A simple act of kindness can mean so much.

When Sacramento International Airport checked baggage TSA Officer Thomas Regpala walked into work, he couldn’t help but notice an elderly female passenger sitting in…

Newark Liberty International Airport STSO Sonam Anand (Photo courtesy of TSA Newark)

Newark Officer Helps Police Catch Wedding Ring Thief

October 18, 2022

Quick thinking by a supervisory TSA officer at Newark Liberty International Airport (EWR) enabled police to arrest a traveler who stole a wedding ring from another passenger at a security checkpoint. In the end, the stolen wedding band was…

Security Officer reviews checked bag

Preclear for takeoff, no hassle

October 18, 2022

TSA is on the move to reduce the hassle for travelers flying into the U.S. from foreign countries without any reduction in security. 

Group photo

Rescuers respond to TSA officer’s call for help after Hurricane Fiona pounds Puerto Rico

October 14, 2022

TSA AFSD-Law Enforcement Brad Felling recalled memories of Hurricane Maria devastating Puerto Rico five years ago, as news came that the impeding tropical storm Fiona had evolved into a hurricane. Weather forecasters predicted the storm to be…

Officer Pitre photo

Break cut short, Orlando TSA officer saves life

October 13, 2022

During a work break, Orlando International Airport TSA Officer Iliana Pitre took a stroll outside, only to cut her break short … for good reason.

Officers Sloan and Rosario photo

Not on our watch at Luis Muñoz Marin International Airport

October 11, 2022

Stop! Do not enter! That was the message airport security tried to deliver to a person trying to charge his way through the Luis Muñoz Marin International Airport (SJU) checkpoint central.