Employee Stories
Kudos Across America – BOSTON
May 4, 2023
To Whom It May Concern I want to shout out TSA Officer Nancy Aquino at Boston International Logan Airport.
Detroit Metro Airport passenger collapses, TSA officer to the rescue
May 3, 2023
When a passenger suddenly collapsed at Detroit Metropolitan Wayne County Airport (DTW), TSA Officer Dominic Cherenzia quickly stepped in to help. The passenger fell into his luggage after suffering a seizure. Cherenzia, a former emergency…
Guess What I’ve Got in My Shorts?
April 28, 2023
Just when you think you have seen everything, something totally unexpected happens. At Boston Logan International Airport (BOS) Terminal C, an airline employee tried to enter the employee portal but was directed…
Kudos Across America – Queens, New York
April 24, 2023
I wanted to write to acknowledge a TSA employee, John F. Kennedy International Airport [Lead TSA Officer] Nate Thomas who went above and beyond and deserves to be recognized for his outstanding customer care. …
Alert Virginia TSA officers help save pilot's life
April 24, 2023
Two TSA officers were in the middle of a security operation at Virginia’s Richmond International Airport (RIC) when they quickly jumped into action after seeing an airline pilot suddenly collapse. The pilot suffered cardiac arrest.
Kudos Across America – Lincoln, Nebraska
April 19, 2023
I am an African American woman with locs and today I had my hair in a small ponytail. My hair often alerts security and today was no different. It is concerning as a person of color to have my hair touched and picked through by others who may be…
Alaska TSA officers assist fallen passenger
April 18, 2023
Anyone who lives or has spent a winter in a cold northern climate has dealt with the perils of snow and ice! In Nome, Alaska, just below the Arctic Circle and on the Bering Sea coastline, the city freezes by mid-October…
Day in the Life: TSA airport leaders
April 18, 2023
“We would not have a successful screening operation if it weren’t for the workforce.” Those are the words of Stephanie Kenary, TSA deputy assistant federal security director-screening at Hartsfield–Jackson Atlanta International Airport (…
Kudos Across America – Rocky Mountain High, in Colorado
April 14, 2023
Gunnison - Crested Butte Regional Airport – GUC To Whom It May Concern, I have been traveling through the Gunnison Regional Airport for over 20 years. In that time, the best service I have experienced has been…
Career growth with TSA’s Mentoring Program
April 12, 2023
Timothy Brookshire joined TSA’s ranks during a new era of his career. After 22 years in law enforcement, Brookshire was ready to shift his professional goals and job path. To achieve this transition, Brookshire applied for the TSA’s…
Overnight hours for TSA inspectors keep aviation safe
April 12, 2023
Work hours can vary for TSA employees on the frontlines, but for TSA inspectors (TSIs), they're often on the job protecting our aviation system while most of us are asleep. Many of our TSIs are on duty…
TSA security specialist bounces back from health scare, earns spot in world canine championships
April 10, 2023
Four years ago, Trisha Harper was in the medical battle of her life. This week, she and her dog are in Romania to compete in the Belgian Shepherd Working Dog World Championships. Harper, a transportation…
TSA officers bring joy to special needs group at LAX
April 7, 2023
TSA officers at Los Angeles International Airport (LAX) put big smiles on the faces of a special needs group who came through LAX for an up-close look at TSA’s operations. TSA LAX hosted a group of adult…
Liftoff! HLN’s Lift Cell Patent-Pending Design in the Works
April 5, 2023
In the basement of Montana’s Helena Regional Airport (HLN), a high school robotics team is developing the airport’s latest creation inspired by its Lift Cell. In October 2022, Administrator Pekoske released the Innovation Doctrine,…
TSA officer discovers stolen firearm in airport employee’s vehicle
April 5, 2023
What started out to be just a typical day at Florida’s Palm Beach International Airport (PBI) became something entirely different for TSA Officer Ryan Perreault. Perreault was walking through the airport parking…
TSA Indiana shares security best practices with aviation officials from the Philippines
April 4, 2023
TSA hosted high-level aviation officials from the Philippines for two weeks of training at Indianapolis International Airport (IND) to share and collaborate on security best practices. The event was part of an…
Kudos Across America – Pittsburgh
March 29, 2023
I am writing to bring to your attention the exceptional assistance I received from TSA Officers Nathan Duda and Deb Merida when I was having difficulty walking to my gate to catch a flight back to Washington from Pittsburgh International Airport…
TSA Tuition Reimbursement Available Through GRAD Program
March 29, 2023
TSA Training & Development offers employees opportunity to earn college degrees through their Government Reimbursement for Academic Degrees or GRAD program. GRAD is a tuition reimbursement program TSA employee can use to earn associate’s,…
Celebrating Women’s History Month: Federal Security Director Nanea Vasta
March 27, 2023
Throughout Federal Security Director Nanea Vasta’s 16-year TSA career, she has learned to embrace life’s journey. “Everyone wants to know what your future plan is, but I gave up on my plan a long time ago,” Vasta said. “Early in my career…
Badge 76016, the Landon legacy
March 22, 2023
Jessica Landon was 4 years old when her dad joined TSA. At that tender age, she had no concept of the horrific events of 9/11 or the solemn oath her dad pledged to uphold back in 2002. Working as a lead station…