Employee Stories
Kudos Across America – Boise, Idaho
November 26, 2024
I would like to take a moment to commend the outstanding experience I had at the TSA at Boise Airport.
Partnership and recovery: Sarasota airport opens just six days after Milton flood
November 21, 2024
When it was finally safe for Sarasota-Bradenton International Airport (SRQ) TSA Managers Robert Smith and Walter Fedorchenko to venture back into the facility after Hurricane Milton, they found that while the well-executed plans to secure the…
Texas boy, TSA manager develop long-lasting connection through 9/11
November 19, 2024
Editor’s Note: Today is TSA’s 23rd birthday. Two months after the 9/11 terrorist attacks, our agency was established on November 19, 2001, to take on the significant challenge of protecting our nation’s transportation systems from the threat…
Kudos Across America – Chicago
November 18, 2024
I was on my way that night to Montreal for a work assignment when I emptied my pockets and found the only set of keys to my wife's car. I had run an errand prior to getting picked up by Uber for the drive to O’Hare (Chicago O’Hare International…
Devastation lingers as TSA rallies around Hurricane Helene victims
November 15, 2024
It’s been nearly two months since the deadliest hurricane to hit the U.S. mainland in the last 19 years caused widespread devastation, and many people along the East Coast are still feeling the huge sting, including many TSA families.
In…
Arizona woman sentenced for assaulting TSA officer at Phoenix Sky Harbor International Airport
November 14, 2024
On April 25, 2023, a Phoenix Sky Harbor International Airport (PHX) TSA officer was carrying passenger Ma ‘Kiah Cherae Coleman’s property to an inspection table for an additional search when Coleman became unruly. “After being told that it…
TSA officer’s situational awareness, response saves motorcyclist’s life
November 13, 2024
During his pre-dawn commute to work at Rick Husband Amarillo International Airport outside Amarillo, Texas, TSA Officer Wyatt Savage came upon what appeared to be a large trash bag in the middle of I-40.
Kudos Across America - Miami
November 6, 2024
Miami International Airport TSA Officer Chenyah Hepburn provided exceptional customer service by demonstrating professionalism, efficiency, and courtesy throughout the security screening process. Her attention to detail and commitment to ensuring…
TSA Pueblo prepares ‘trip of a lifetime’ for adults with disabilities
November 4, 2024
The dreams of flying for the first time came true for eight adults after overcoming a big obstacle that stood in their way – the TSA checkpoint. For these adults, their specific disabilities presented additional challenges. They are part of…
Knives Out: Sharp, Cleaver Trick or Treat Advisements Officers Might Give to Spooky Passengers
October 31, 2024
On this All-Hallows’ Eve, we’ve conjured up some make-believe passengers and the would-be questions Officers would ask if these spooky travelers were passing through the checkpoint. The scariest part? The featured…
Kudos Across America – Dallas
October 23, 2024
My son and I were traveling to Columbus for the National Shooting tournament last weekend and the manager (Dallas Fort Worth International Airport STSO Maciej) Gebala basically saved my trip.
Embracing the future of aviation: TSA’s role in Advanced Air Mobility
October 22, 2024
The next frontier of aviation is taking an exciting new direction, and TSA is in the middle of the action.
It involves large helicopter-type drones and is an amazing development in the future of flying and transportation security.
…
Tri-agency collaboration printing outside the lines
October 21, 2024
Louisiana Lead Explosives Specialist and Innovation Officer Mike Nelson’s invention puts new field explosive screening kits at the tips of officers’ fingers. The unassuming holder neatly organizes and conveniently dispenses supply kits used in…
Behind-the-Scenes: TSA puppy camp to DC
October 17, 2024
A new canine team is on the job at one of the nation’s largest airports, and we’re giving you a sneak peek, behind-the-scenes glimpse of their months-long journey. Over 1,000 TSA canines are on the job protecting travelers across the U.S.,…
TSA Officer’s critical thinking, ID technology aid in arrest of wanted suspect
October 16, 2024
One evening at Tampa International Airport, a female passenger handed a Florida driver's license to Transportation Security Officer Justin Causby who was at the travel document checker station. The woman was very quiet during her screening and…
Kudos Across America - Phoenix-Mesa Gateway Airport
October 16, 2024
Early in July, I took my siblings to the airport to catch their flight to San Diego at Phoenix-Mesa Gateway Airport (IWA). They live 45 minutes away and I got a gate pass to make sure they got off OK.
Challenges of Traveling in The Last Frontier
October 10, 2024
Kudos Across the Badlands – North Dakota
October 7, 2024
IHector International Airport (FAR) had to receive a pat down because the zipper on my shorts dinged the machine and the woman (TSA Officer Keri Miller) who came to pat me down asked if I had any sort of touch…
First-aid training in Florida focuses on frontline furry friends
October 4, 2024
All too often we hear about medical emergencies involving passengers or even TSA employees at our nation’s airports. At Florida’s Tampa International Airport (TPA), TSA is putting a special emphasis on the potential of…
¡Què padre! or ¡Qué chévere! Either way, the Melendezes are cool.
October 3, 2024
If they moonlighted as a stand-up comedy team, Sandra Melendez would be the straight man to her fast-talking husband’s wry one-liners. They could easily win open mic night when riffing on their Hispanic fusion and cultural one-upmanship fed by…