Employee Stories

Stacey Fitzmaurice photo

Strides made, challenges ahead to further enhance diverse TSA workplace

June 14, 2021

To coin a well-known phrase, “We’ve come a long way.” However, TSA leaders acknowledge their effort to build a diverse and inclusive workforce at all levels of the agency is still a work in progress.

Over the…

Handler Bova and partner photo

TSA races into action for Indy 500

June 11, 2021

The event known as “The Greatest Spectacle in Racing” was back with the largest crowd for a single event since the start of the COVID-19 pandemic, and TSA was there!

With COVID-19 restrictions slightly loosened…

TSI Santos photo

Award-winning Madrid TV travel show spotlights San Francisco TSA inspector

June 9, 2021

San Francisco is known for the Golden Gate Bridge, Alcatraz, Fisherman’s Wharf, the bay, cable cars, and now TSA Inspector Eduardo Santos.

Madrileños por el mundo, an award-winning television travel show on…

STSO Mackay photo

Employee Spotlight: Provincetown Municipal Airport STSO Philip Mackay

June 8, 2021

Humorous true story– the checkpoint introduction

The response from a passenger in a wheelchair to the discovery of a small bottle of water in her carry-on became so loud and unreasonable she…

FLL Officers photo

Off-duty Florida TSA officers act selflessly, assist strangers at accident scene

June 7, 2021

Fort Lauderdale-Hollywood International Airport (FLL) TSA Officers Jose Monsanto and Santiago Lazo are being praised for assisting traffic accident victims on a busy Broward County highway in southeastern Florida.…

Officer Cronk photo

New York TSA officer catches boy thrown from roof during fire

June 7, 2021

Greater Binghamton Airport TSA Officer Patrick Cronk and his daughter were waiting to catch a morning bus in Endicott, New York, when he heard a loud popping sound followed by breaking glass.

Cronk told his…

Spokane International Airport (GEG) TSA Officer Benjamin Blue.  (Photo by Daniel Hutchinson)

Washington officer averts dangerous situation at checkpoint

June 7, 2021

 “I didn’t know he [TSA Officer Benjamin Blue] could move like that. I don’t think I have ever seen him move that fast,” recalled Spokane International Airport (GEG) Supervisory TSA Officer Daniel Hutchinson.…

Officer Baltimore photo

Nashville TSA officer, police officer team up to revive passenger

June 2, 2021

The morning seemed routine as Christopher Baltimore returned from his break to head back to the checkpoint. As the Nashville International Airport (BNA) TSA officer came around the corner of Allegiant Air’s ticket…

Whole Team photo

Remembering those who gave so much

June 1, 2021

On Memorial Day weekend, many families gathered, had cookouts, stayed home and just enjoyed the company of those closest to them. For those who served this country, are serving, or plan to serve, Memorial Day has a…

Senior Leaders photo

TSA senior leaders travel out west to visit surface training facility

May 28, 2021

Three top senior leaders from TSA headquarters got an up close, personal look at the agency’s surface transportation side of the house during a visit to Pueblo, Colorado. That’s where TSA’s Surface Transportation…

May 2021 passenger traffic at Detroit Metropolitan Wayne County Airport.

TSA prepared for summer travel surge at nation’s airports

May 27, 2021

The Memorial Day weekend is upon us – the unofficial start of the summer travel season. Just in time, our nation’s airports are seeing a big resurgence in travelers.

During the month of May, TSA officers have…

Deputy Assistant Federal Security Director Maria Chantre, TSA Manager Brian Cardona, Deputy Assistant Federal Security Director-Threat Assessment Program Karen Hegner, Assistant Federal Security Director-Screening Elizabeth Selecky, Deputy Assistant Federal Security Director Raymond Albanese, and Assistant Federal Security Director-Generalist Matthew McCalligett present the participant packets. (Photo courtesy of TSA BOS)

Zooming your kids into the work day

May 26, 2021

An exploding volcano usually isn’t a good thing, but if you participated in the 2021 Boston Logan International Airport’s (BOS) virtual Take Our Kids to Work Days, it was awesome!

Now in its 28th year, the…

Officer Bartz photo

Kudos Across America – Deep in the Heart of Texas

May 20, 2021

Austin-Bergstrom International Airport, Austin, Texas    

TSA Graphic

Want to Share Our Stories? Here’s How!

May 19, 2021

TSA has a lot of great stories to tell, and you can play a key role in sharing these stories, many of which spotlight our employees across the agency.

TSA’s Strategic Communications and Public Affairs (SCPA)…

Officers Anderson and Cleves-Chacon photo

Kudos Across America – Ft. Myers, Florida

May 14, 2021

I would like to take a moment to express my sincere gratitude for an experience that my family encountered at your airport [Southwest Florida International Airport, RSW]. 

Officer Fank photo

Eagle eye TSA officer makes two great catches in one day

May 13, 2021

It was all just in a day’s work for TSA Officer Megan Fank of the University of Illinois – Willard Airport (CMI). Her keen detection skills were unexpectedly put to the test when she made not one, but two nice catches…

DAFSD Singh photo

Employee Spotlight: Deputy Assistant Federal Security Director Rhonda Singh

May 10, 2021

The daily lunch-time line of customers spilling out to the sidewalk and down the block from Foods R Us told you everything you needed to know about the popularity of the authentic Caribbean food served there.

Darby LaJoye photo

TSA’s Acting Administrator testifies before House Homeland Security Subcommittee

May 7, 2021

Since the start of the COVID-19 pandemic, TSA has waged a successful battle to keep security, safety and TSA employees in the forefront, and the agency’s partnership with Congress has played a key role in that success…

Volunteers at OGG photo

Helping Hands: TSA Maui helps keep ‘aina clean

May 4, 2021

Editor’s Note: This story spotlights the exceptional work of TSA employees who have volunteered outside of their normal duties and responsibilities to lend a “helping hand” to others. This Helping Hands feature…

Officer Dunson photo

Kudos Across America – Denver

May 4, 2021

Navigating air travel as a transgender woman in the U.S. is difficult enough as is. Having your wallet stolen shortly before a flight to visit family after over a year of separation certainly doesn't help.