Employee Stories
Austin TSOs find what they’re looking for
March 25, 2021
Everybody does it, you know! I’m talking about training. To be specific, on-the job training. So when Texas’ Austin-Bergstorm International Airport (AUS) TSA Officers Jesus “Manny” Serafin and Michael Dominguez were doing a little on-the-…
Kudos Across America – Los Angeles
March 23, 2021
My family of nine was in a panic when I had forgotten my identification.
March Madness in Indy
March 23, 2021
There is an old saying, “You have to plan, to plan.” That is exactly what is happening as the Indiana (IND) TSA family, airport and the entire city of Indianapolis and surrounding areas host one of the most exciting…
TSA officer discovers smoking laptop, prevents fire at North Carolina airport
March 18, 2021
Earlier this year, when Piedmont Triad International Airport (GSO) TSA officer Sanford Jennings heard someone call out for assistance at the security checkpoint, his situational…
International Women’s Day Panel: TSA women inspiring others by sharing life’s lessons on professional success
March 18, 2021
Move over Rosie the Riveter. The iconic fictional embodiment of the WWII era woman, who mobilized in factories and shipyards when America’s men left for war, would have been inspired by the accomplished panel of TSA…
Kudos Across America – Dallas, Texas
March 11, 2021
I was flying for the first time with my brand new puppy. I flew from St. Louis into Dallas Love Field [Airport] and met the breeder at the airport. I had one hour to make it through screening and get to my gate for my return flight home. …
TSA Atlanta conducts first new hire orientation in pandemic era
March 11, 2021
In response to TSA’s hiring initiative ahead of the anticipated summer travel season, Hartsfield-Jackson Atlanta International Airport (ATL) safely conducted its first Transportation Security Officer (TSO) new hire…
TSA Houston shares stories of peril during, after massive winter storm
March 11, 2021
The massive winter storm that paralyzed much of the South in February had a huge impact on TSA officers in the region and will continue to have a big impact for some time to come.
TSA Officer saves life of choking co-worker
March 9, 2021
Choking is probably the furthest thing from your mind when you sit down to eat, but a group of Palm Beach International Airport (PBI) screeners learned firsthand that quick action can save a life.
TSA Phoenix officers confiscate knife passenger ‘forgot’ she hid in bra she was wearing
March 2, 2021
Working the frontlines at TSA requires that officers keep their cool under pressure and stay vigilant to ensure security – even when the unexpected happens and things get a bit chaotic. An example of this…
Kudos Across America – Houston, Texas
February 25, 2021
I just passed through the TSA checkpoint at Houston’s airport [William P. Hobby] where the passenger in front of me caused an amazingly unnecessary and embarrassing scene. She was VERY RUDE to TSA Officer Sonequa Burrus, who was doing her…
Atlantic City screening officer turns 86, going strong
February 23, 2021
Boyden Brandon joined TSA as a frontline screener in 2005. He was only 70 then. This week (Saturday, February 27), Brandon turns a young 86 years old and is still going strong as a screening officer at New Jersey’s…
Kudos Across America – Newark, New Jersey
February 22, 2021
Newark Liberty International Airport TSA officers Melissa Javier and Elaine Pascoal understood how important the last batch of Grandma Jo's pickled string beans was to us. Unfortunately, she is no longer with us; these are her legacy to us.…
Employee Spotlight: Crystal Daniel
February 18, 2021
It’s an understatement to characterize Crystal Daniel as goal-oriented. A self-described go-getter, thinking strategically is how this Principal Security Inspector for Policy, Plans and Engagement (PPE) is wired. It’s…
Good Samaritan, random act of kindness or hero?
February 18, 2021
“Sorry to bother you, but my neighbor’s house caught on fire early this morning, and they woke me up at 3 a.m.,” said South Carolina Greenville-Spartanburg International Airport (GSP) TSA Officer David Griffith in an…
All hands on deck at Tampa International after Super Bowl LV
February 11, 2021
Because of the COVID-19 pandemic, Super Bowl LV didn’t bring the usual huge crowds of football fans to Tampa, Florida, but it was still all hands on deck at Tampa International Airport (TPA).
Kudos Across America – Meridian, Mississippi
February 10, 2021
I have traveled all around the world and today's experience was one of the best. I was with my boyfriend and his three young kids. We were greeted by James May at security. He was kind, patient and very helpful with each of…
Furry friends flock to Tampa for Super Bowl LV
February 9, 2021
Dozens of lovable but security-minded canine teams flocked to Tampa, Florida, to keep fans who journeyed to the world’s biggest football stage safe and secure.
Ticketing mistake sends family to wrong Portland, officer goes extra 3,000 miles to help them get across country
February 8, 2021
A misguided but well-intentioned travel agent mistakenly books a family of three to the wrong Portland. Instead of landing in Portland, Maine they wind up 3,000 miles from their destination in Portland, Oregon. …
TSA-HSI-Coast Guard collaboration vaccinates 300 ahead of Super Bowl LV
February 4, 2021
Before the COVID-19 pandemic even arrived in the U.S., TSA officials at Tampa International Airport (TPA) observed airport security and planning for the 2020 Super Bowl in Miami, preparing for their turn as host airport…