Employee Stories
Employee Spotlight: Human Resources Specialist Ahasuerus Hope
December 15, 2020
As Human Resources Specialist for San Antonio International Airport (SAT) and seven other airports in the area, Ahasuerus Hope resolves difficult human capital issues. She provides leadership with guidance, training and…
Coffee break ends abruptly as Orlando TSA officer saves passenger’s life
December 14, 2020
It wasn’t the kind of coffee break TSA Officer Kenneth Ordenana anticipated. “It’s around 5:30 a.m. at Orlando International Airport (MCO), and I’m drinking coffee on my break,” said Ordenana, “when the airport…
Kudos Across America – Boston, headquarters
December 10, 2020
Mr. Pekoske, I am writing to praise several TSA employees who went the distance to help me.
Administrator Pekoske one-on-one with aviation leader
December 10, 2020
The line of communication between TSA and one of its top aviation partners was on full display during the American Association of Airport Executives (AAAE) 20th annual Aviation Security Summit this week. A one-on-one interview between…
TSA partnership with Secret Service advances security, cultivates unity
December 4, 2020
TSA frontline officers are subject matter experts when it comes to screening airline passengers, so it’s not surprising the U.S. Secret Service turned to TSA to help screen attendees at dozens of high-level political…
Atlantic City transportation security team brightens holidays for locals in need
December 4, 2020
The transportation security team at Atlantic City International Airport made the holiday season special for the Atlantic City Rescue Mission. They donated blankets, comfort care packets and 10,000 pairs of socks to help community members…
Employee Spotlight: Marina Blanciforte
December 3, 2020
Marina Blanciforte has a difficult job – some may even say it’s one of the most unenviable jobs at TSA. As the Customer Service and Quality Improvement Manager (CSQIM) for Boston Logan International Airport (BOS), Blanciforte owns customer…
Employee Spotlight: Annette Carr
December 2, 2020
As Disability Program Manager, what Annette Carr does matters because she works to ensure TSA has a barrier-free work environment, allowing all employees to be successful in carrying out TSA’s mission. To understand her…
Washington Dulles International Airport TSA wins Tower of Dulles Award
November 25, 2020
The TSA team at Washington Dulles International Airport received the prestigious 2020 Tower of Dulles Award, given for “meritorious service providing for the betterment of Dulles Airport and the Dulles Economic Corridor.” 2020 has been a…
Northern Virginia TSA officers’ great care of WWII veteran leaves lasting impressions
November 25, 2020
The rock star status World War II veterans enjoy today is…
Administrator Pekoske promotes partnership at TSA Industry Day
November 23, 2020
“Partnership is key.” Those were the words of TSA Administrator David Pekoske during TSA Industry Day, which was held virtually this year. “What I would like to emphasize today is partnership,” Pekoske…
TSA partners with travel groups to rebuild passenger confidence
November 17, 2020
During these challenging times of COVID-19, partnerships are crucial in rebuilding confidence among the traveling public, and TSA is right in the middle of this team effort. TSA Policy, Plans and Engagement…
TSA holds Halloween drive-thru in Yakutat, Alaska
November 10, 2020
With the COVID-19 pandemic putting Halloween at risk this year, TSA at Alaska’s Yakutat Airport (YAK) decided to think outside the box. Team YAK wanted to make sure kids in Yakutat were still able to enjoy a Halloween…
TSA Detroit and Grand Rapids assist the United States Secret Service during presidential campaigns
November 10, 2020
Some opportunities reveal themselves every four years, and 2020 just so happened to be that fourth year. Many have said the 2020 Presidential Campaign season was one of the most unique in our history, and for the…
TSA Training Specialist Murray Price safeguards sensitive security information
November 9, 2020
Murray Price had an IBM PCjr long before most of us had need for usernames or passcodes. His dad worked for IBM in the 1960s until retirement, and an inquisitive Price took a job in the company’s computer lab where clients came to write…
Did you know? TSA partners to keep pipelines safe
November 9, 2020
When you think about TSA, chances are you think about airports and checkpoints and don’t normally envision surface transportation, especially the nation’s hazardous liquid and natural gas pipeline systems. However, TSA…
Kudos Across America – Detroit
November 4, 2020
I know the airlines and TSA can get a bad rep. I could never adequately thank the individuals who I came in contact with today. I left my wallet on the car roof, and [the wallet] flew off somewhere on our way to the airport. (Good job,…
Kudos Across America – Denver
October 30, 2020
Great job, Cynthia Jones! A shout-out to Cynthia Jones at Denver for calling me at the phone number taped to the back of my Kindle. I left it at the checkpoint and she found it. I was able to retrieve it before my flight…
Washington State TSA officers help develop COVID-19 procedures while on detail
October 23, 2020
2020 has been a year of change and challenge at TSA because of the COVID-19 pandemic. After the risks of the virus were identified, the agency responded quickly to develop and implement procedures to ensure the health and safety of employees.…
TSA’s Kimberly Walton receives the Roger W. Jones Award
October 23, 2020
TSA Executive Assistant Administrator (EAA) Kimberly Walton is a 2020 recipient of the prestigious Roger W. Jones…