Employee Stories

Officers Miller and Mahimda photo

Tragedy turns triumph during unforeseen incident at Boston Logan International

August 3, 2022

In the middle of a terminal E checkpoint lane at Boston Logan International Airport (BOS), a passenger yelled, “There’s a situation that requires medical attention.”

When Supervisory TSA Officer Michael Miller…

Cheyenne Regional Airport (Photo by Kyle McCormick)

Kudos Across America – Cheyenne, Wyoming

August 1, 2022

To whom it may concern,

I wanted to let you know of a recent encounter with a TSA officer at Cheyenne [Regional] Airport in May.

The officer, Lead TSA Officer Kyle McCormick, was amazingly helpful and…

Canine Mishel photo

TSA Canine Handler pays it forward with random act of kindness

July 27, 2022

It had been a long day for Denver International Airport TSA Canine Handler Marcus Dierlam. All he wanted was to pick up some takeout at a large truck stop in Bennett, Colorado, get home and make it a short night. But it…

Mock maritime bomb incident

TSA leads bomb drill on Lake Erie

July 26, 2022

With the threat of violence today, TSA is at the ready … even on the water!

TSA explosives experts from Pittsburgh helped organize a unique maritime bomb drill on Lake Erie in Pennsylvania. The explosives…

Group picture at TVF

Kudos Across America – Thief River Falls, Minnesota

July 25, 2022

I just wanted to reach out and give compliments to the TSA crew at Thief River Falls Regional Airport TVF. They were very professional, accommodating, polite, and humorous!

Specifically, they went above and beyond for giving a mother a…

Townhouse fire photo

Fire in Milwaukee: Lead TSA officer to the rescue

July 21, 2022

Earlier this month, a fire broke out in Brookfield, Wisconsin, a suburb of Milwaukee. The city called five surrounding fire departments to help, and without hesitation, Anthony D’Amico and his crew hit the ground…

Welcome to Reno sign in downtown Reno, Nevada (TSA File photo)

Kudos Across America – Reno, Nevada

July 19, 2022

We travel constantly, flying two or three times a month round trip.  I have never had such a pleasant…

Wallace West photo

TSA takes home over 100 awards at Homeland Security ceremony

July 15, 2022

The Department of Homeland Security recognized over 100 TSA employees for their professional excellence, sacrifice and accomplishments at the 2022 Secretary’s Awards ceremony.

The Secretary’s Awards…

Photo of DTW

Kudos Across America – Detroit

July 15, 2022

To whom it may concern,

Arcata Airport photo

Northern California elementary students are TSA Junior Officers for the day

July 14, 2022

In Northern California, a small-town airport, locally referred to as Arcata Airport (ACV) in coastal Humboldt County, partnered with the community to provide an airport security experience to remember.

Six…

Officer Mercado photo

What People Are Saying (About TSA) June 2022

July 14, 2022

New York - John F. Kennedy International Airport (JFK)

Rex photo

Retired TSA canine finds special path to fur-ever home

July 12, 2022

Thanks to a new partnership, a recently retired TSA canine has a fur-ever home.

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TSA Instagram - creating savvy travelers the punny way

July 5, 2022

In an insatiably hungry industry that devours content in a “you’re only as good as your last reel,” kind of way, TSA’s Social Media team has gained a worldwide reputation for creating fresh, humorous Instagram posts…

New hire class photo

Security Support Assistants answer call of duty at John F. Kennedy International Airport

June 30, 2022

Earlier this year, 18 hub airports were authorized to establish a new role – the Security Support Assistant (SSA). Today, there are around 49 airports where SSAs are working closely with officers and passengers.

Knives at DCA photo

Big knife catch at Ronald Reagan Washington National Airport

June 29, 2022

Why would anyone pack 23 knives in their carry-on bag? To those of us who wear the uniform daily it defies the imagination, yet that is exactly what happened recently at Ronald Reagan Washington National Airport (DCA…

TSA Pride Board Member and Supervisory Air Marshal in Charge Steven Petrick moderates the WE@TSA, WE@FAMS & TSA Pride Presents “Why Not You?” panel virtual forum. (Screenshot courtesy of SCPA)

TSA’s Collaborative ‘Why Not You’ Event Explores Diversity and Inclusion Topic

June 28, 2022

For the first time in TSA history, three Employee Resource Groups – WE@TSA, WE@FAMS and TSA Pride – joined together to co-sponsor a TSA Pride specific “Why Not You” virtual panel discussion, featuring female leaders who are members of the LGBTQ+…

Corpus Christi International Airport (Photo by Veronica Atuelo)

Kudos Across America – Corpus Christi, Texas

June 27, 2022

Compliments only from me! May I please sing the praises of Diana Rinald and Gina Garza (I think this correct) at the Corpus Christi [International] Airport (CRP).

My cat, Rosalita, turned into a werewolf this morning when trying to load…

DEN airport

Kudos Across America – Denver

June 24, 2022

I had a very good experience with one of the TSA agents [TSA Officer Diane Tweedy] on my flight this week.

Group photo

TSA officers championed special athletes, made screening stress-free for thousands of travelers

June 23, 2022

For over 5,000 participants and family members who boarded flights to and from the 2022 Special Olympics USA Games in Orlando, Florida, accessing TSA’s security checkpoint was memorable for all the…

Officer Atwood photo

Spotlight on St. Louis TSA officer and TSA Pride board member

June 21, 2022

Approaching his 20th anniversary with TSA in September, St. Louis Lambert International Airport (STL) TSA Officer Brent Atwood has found his niche as a change agent at the grass roots level. His wisdom in effectively…