Employee Stories
Stars and Stripes spotlights TSA
April 1, 2024
A top newspaper for the U.S. military community is shining the spotlight on TSA this month.
Double jeopardy? Midland, Texas TSA officer aids two fallen passengers
March 27, 2024
Supervisory TSA Officer Paul Barragan and TSA Officer Pam Carbajal were working the a.m. shift at Midland International Air and Space Port (MAF) when Carbajal saw an elderly female passenger fall while waiting in the queue. Carbajal…
Kudos Across America – Manchester, New Hampshire
March 26, 2024
I wanted to take the time to share with you a traveling experience I had recently. I flew from Sarasota, Florida, through Baltimore/Washington International Thurgood Marshall Airport (BWI) into Manchester-Boston Regional Airport (MHT) in…
LaGuardia TSA officers return lost diamond ring after connecting investigative dots
March 22, 2024
A woman approached a TSA checkpoint at New York’s LaGuardia Airport (LGA) crying. She just flew into LGA and stopped to use the restroom before leaving the airport. Unfortunately, she lost her new diamond engagement ring. She removed her…
TSA, gun owners forge new partnerships in Indiana, Texas
March 19, 2024
With passengers bringing a record number of firearms through our nation’s airports, a pair of TSA inspectors (TSIs) in Indianapolis felt it was time to develop some new partnerships in their community. TSIs Rick…
Passenger alive after TSA officers’ heroism at Grand Rapids checkpoint
March 18, 2024
The day he nearly lost his life, a passenger was fortunate he chose to fly out of Gerald R. Ford International Airport (GRR) in Grand Rapids, Michigan. Shortly before 6 a.m., the passenger arrived at GRR’s TSA checkpoint where TSA Officer…
Compassionate command presence: Baltimore officer commits to people year round
March 12, 2024
One week out of the year is set aside to recognize the impact volunteer service has on American communities and to inspire others into likeminded generosity.
Kudos Across America – Denver
March 11, 2024
TSA Officer Deepika Jassal helped me when I lost my cellphone. I returned to the check area (checkpoint) from my departure gate when I realized the phone was missing, and that is a long way (walk) at Denver International Airport (DEN) airport.…
Florida Officer Hailed a Hero After Performing Lifesaving CPR
March 7, 2024
TSA Officer Antonio Gomez doesn’t consider himself a hero, but his fellow Officers disagree after he performed lifesaving CPR on a passenger at an Orlando International Airport (MCO) checkpoint. Gomez was only five minutes into his break…
Early morning vehicle fatality averted by TSA officer’s instinctive action
March 6, 2024
Every day TSA Officer Brandon Edington makes his early morning commute 60-miles from his rural Alabama home in Muscle Shoals, located on the banks of the Tennessee River to Huntsville International Airport (HSV). He is…
Removing barriers, creating open doors at TSA: Assistant Administrator Karen Shelton Waters
March 4, 2024
Rising from an entry level General Schedule-4 Department of the Navy employee to her current position in a TSA Senior Executive Service (TSES) role, Karen Shelton Waters reflected on her long career during…
Kudos Across America – Kodiak, Alaska
March 4, 2024
I am a frequent traveler who recently retired from Department of Homeland Security (DHS). My travel was mostly with DHS, and now it is due to my college employment as well as being a coach for the local high school football team. Kodiak,…
Finding his place in the cyber world at TSA
February 28, 2024
In November 2002, Logan Carson was a young 20-year-old just starting his career at TSA and beginning to find his place in the world. Over the last 21-plus years, he found it – at TSA. “My home airport…
Kudos Across America – Arlington, Virginia
February 26, 2024
I had to let you know that I barely made it to my flight recently, and managed to forget my jacket (of my new suit and the only one that actually fits me right now) at the Ronald Reagan Washington National Airport TSA checkpoint.
Out of…
Lifesaving Heimlich response in Buffalo breakroom
February 22, 2024
Buffalo Niagara International Airport (BUF) TSA Officer Marie Benny and Supervisory Officer William Brand, seated just a few feet apart from each other in the breakroom, were not much more than casual, professional colleagues for nearly 12 years…
Eyes on the future, TSA demonstrates potential for open architecture
February 20, 2024
As TSA looks to the future of passenger screening and more rapidly responding to emerging threats, the agency is becoming increasingly innovative. Worldwide, transportation security equipment is moving toward a…
Super Bowl brings record-setting crowds through LAS, TSA security a success
February 16, 2024
It took overtime for the Kansas City Chiefs to beat the San Francisco 49ers in Super Bowl LVIII and overtime for TSA to handle the record-breaking crowds that came through Las Vegas’ Harry Reid International Airport (…
Drone threat increases; TSA holds first drone response training outside U.S. since COVID
February 15, 2024
The threat of drones is on the rise, and TSA is tackling the threat head-on, not only here in the U.S., but around the world.
Cupid’s arrow strikes TSA Atlanta – three couples share their stories
February 14, 2024
Working together, living together, doing life together in marriage – that’s a magical combination for three married couples on TSA Atlanta’s team. In recognition of Cupid’s work, we’re sharing the Valentine…
TSA joins Las Vegas Super Bowl party to protect football fans, travelers
February 13, 2024
The glitz and lights were on full display as the NFL took the Super Bowl to Las Vegas for the first time in the game’s 58-year run, and TSA was in the middle of all the action. TSA had a big job to do – keeping…