Employee Stories
Kudos Across America – White Plains, New York
May 1, 2024
Dear TSA, I am writing to praise one of your officers, Supervisory TSA Officer Robert Brattesani, whom I met during a mishap at the Westchester Airport in Armonk, New York.
School day at TSA! Kids flood HQ for up close look at what their parents do
April 29, 2024
TSA is inspiring our kids to aspire to follow in their parents’ footsteps. For the…
TSA Canine Training Center Hosts European Delegation to Enhance Global Transportation Security
April 26, 2024
The TSA Canine Training Center (CTC) in San Antonio, Texas, hosted the European Civil Aviation Conference’s (ECAC) Detection Dog Study Group as part of a collaborative effort to enhance transportation security across…
Clark the Eagle flies out of Reagan National Airport
April 25, 2024
Clark the Eagle was ticketed to fly out of Ronald Reagan Washington National Airport (DCA), but like all passengers, he needed to go through the TSA security screening process.
Innovation Across the Nation: TSA officers create solutions to improve checkpoint security
April 24, 2024
TSA has been an agile agency since its creation. Built from the ground up in the wake of 9/11, TSA had no choice but to respond and adapt to a changing threat environment. Two decades later, the spirit of…
Kudos Across America – Key West, Florida
April 22, 2024
I want to make sure someone at the TSA is aware of the courteous, friendly, and professional job that Supervisory TSA Officer Jennifer Wallace provided to me and my business associate, at the security checkpoint at the…
Administrator explores expanding TSA’s capabilities with innovation partners
April 19, 2024
Administrator Pekoske and other TSA leaders met with innovation partners to explore ways TSA can make the most of commercial technology to get advanced solutions in the hands of employees faster. TSA’s…
TSA viewed as gold standard, goes beyond all boundaries
April 18, 2024
Enhancing vital relationships with aviation leaders around the world is the work of 27 TSA professionals known as Transportation Security Representatives (TSARs). Their primary focus is to raise the global bar on transportation security.
Detroit Transportation Security Inspector’s journey to organ donation
April 17, 2024
Detroit Metropolitan Wayne County Airport (DTW) Transportation Security Inspector (TSI) Lindsay Umphrey’s life drastically changed after her cousin’s battle with kidney disease led to a life-saving donor swap between…
New AUS Officers Sworn in During Eclipse
April 16, 2024
On Monday, a rare solar eclipse crossed the U.S., drawing enormous crowds outdoors to catch a glimpse of the covered sun. At Austin-Bergstrom International Airport (AUS), TSA’s newest recruits gathered outside for a special swearing-in ceremony…
Kudos Across America – Boise, Idaho
April 15, 2024
Good morning. My name is Phil Landram from Manchester, Michigan. This letter is to say thank you to two agents (Officers) that we consider our angels. To keep this short and sweet, my father passed away recently…
Freight train derails, explosive found – TSA exercise with Union Pacific
April 11, 2024
Imagine a freight train derails and emergency responders rush to the scene, only to find the derailment worse than they thought. They discover an improvised explosive device (IED) on one of the derailed tank…
Guide dogs in training get first taste of TSA screening at DCA
April 10, 2024
Puppy fever hit Ronald Reagan Washington National Airport (DCA) when two dozen service dogs in training went through TSA screening for the first time. In conjunction with National Puppy Day, TSA screened 24…
Kudos Across America – Hays, Kansas
April 8, 2024
I arrived in Hays, Kansas on New Year’s Day. I had called a local car rental place ahead of time to make sure they would be open. When I landed in Hays, I discovered they were not.
Kudos Across America – Chadron, Nebraska
April 4, 2024
Editor’s note: Kudos Across America relishes spotlighting officers from small airports that serve close-knit, small communities. In those airports, passengers are usually friends and neighbors, and compliments are given to officers on the spot…
Stars and Stripes spotlights TSA
April 1, 2024
A top newspaper for the U.S. military community is shining the spotlight on TSA this month.
Double jeopardy? Midland, Texas TSA officer aids two fallen passengers
March 27, 2024
Supervisory TSA Officer Paul Barragan and TSA Officer Pam Carbajal were working the a.m. shift at Midland International Air and Space Port (MAF) when Carbajal saw an elderly female passenger fall while waiting in the queue. Carbajal…
Kudos Across America – Manchester, New Hampshire
March 26, 2024
I wanted to take the time to share with you a traveling experience I had recently. I flew from Sarasota, Florida, through Baltimore/Washington International Thurgood Marshall Airport (BWI) into Manchester-Boston Regional Airport (MHT) in…
LaGuardia TSA officers return lost diamond ring after connecting investigative dots
March 22, 2024
A woman approached a TSA checkpoint at New York’s LaGuardia Airport (LGA) crying. She just flew into LGA and stopped to use the restroom before leaving the airport. Unfortunately, she lost her new diamond engagement ring. She removed her…
TSA, gun owners forge new partnerships in Indiana, Texas
March 19, 2024
With passengers bringing a record number of firearms through our nation’s airports, a pair of TSA inspectors (TSIs) in Indianapolis felt it was time to develop some new partnerships in their community. TSIs Rick…